Underwriting Support Manager

Starr Insurance•Chicago, IL

About The Position

The Underwriting Support Manager will play a crucial role in supporting the underwriting team within the Captive group by overseeing daily operations, ensuring adherence to underwriting guidelines, and assisting in the development and implementation of underwriting strategies. This position requires a strong understanding of commercial property and casualty insurance, excellent leadership skills, and the ability to work collaboratively with various stakeholders.

Requirements

Bachelor’s degree in Business, Finance, Insurance, or a related field.
Minimum of 5 years of experience in commercial property and casualty insurance underwriting, with at least 2 years in a supervisory or management role.
Strong knowledge of underwriting principles, practices, and guidelines.
Excellent leadership and team management skills.
Exceptional analytical and problem-solving abilities.
Strong communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
Proficiency in underwriting software and Microsoft Office Suite.

Nice To Haves

Professional designations such as CRIS, CPCU, ARM, or AU are preferred.

Responsibilities

Supervise and mentor a team of underwriting assistants, providing guidance, training, and performance evaluations.
Foster a positive and collaborative work environment, encouraging professional growth and development.
Assist underwriters in the evaluation and analysis of new and renewal business, ensuring compliance with company guidelines and risk appetite.
Collaborate with underwriters to develop and implement effective risk management strategies.
Oversee the daily operations of the underwriting support team, ensuring timely and accurate processing of applications, endorsements, and renewals.
Implement and monitor workflows and processes to enhance efficiency and productivity.
Identify and address operational challenges, proposing and implementing solutions to improve performance.
Develop and implement quality control measures to maintain high standards of underwriting excellence.
Work closely with other departments, including claims, risk control, and sales, to ensure seamless service delivery and effective risk management.
Build and maintain strong relationships with brokers, agents, and clients, providing exceptional customer service and support.
Prepare and present regular reports on underwriting performance, trends, and key metrics to senior management.
Analyze data to identify opportunities for improvement and support strategic decision-making.