Underwriting Support Associate - Commercial Lines

Sentry Insurance AgencyCharlotte, NC
Hybrid

About The Position

This role will be filled in Charlotte, NC and will follow the Sentry Hybrid work model schedule. In this position, you will support the commercial lines (CL) underwriting processes by handling a variety of transactions and policy changes. This will support the review and acceptance/decline of new or renewal CL business with a degree of specialization and/or across multiple lines of business. Partnering with underwriters and sales producers, you will compile and/or shares policy and coverage information for assigned business and customers. They will also ensure proper documentation and record management according to regulatory and Sentry standards.

Requirements

  • Associates degree or equivalent work experience
  • Minimum of 1 year of related work experience
  • Effective communication, analytical, and mathematical skills

Nice To Haves

  • Insurance courses related to property and casualty insurance, such as IIA and CPCU beneficial

Responsibilities

  • Ensure sufficient information is obtained and forwarded to the underwriter for proper risk evaluation.
  • Using manuals, established procedures, and collected information, prepare the underwriting file for the underwriter by completing loss summaries, reviewing driver acceptability, following up to obtaining missing information and other related tasks.
  • Process policy change requests within knowledge and authority levels allowing the underwriters to focus on more complex policies and accounts.
  • Collaborate with other business areas to ensure service and quality objectives are met.
  • Build and maintain effective working relationships with underwriters, sales agents and brokers.
  • Maintain privacy and confidentiality requirements as required by legislation.
  • Perform other job-related duties as assigned from time to time

Benefits

  • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office
  • Meal Subsidy available for associates who report to an office
  • 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future
  • Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program to encourage charitable giving
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