About The Position

Zurich North America is looking for a Cyber and Technology E&O Underwriter for our Middle Market segment. This position reports to the Head of Middle Markets within the Professional Liability & Cyber Business Unit. You will be responsible for achieving key performance metrics to drive profitability, shifting portfolio mix, identifying paths for operational efficiency, and developing and executing our go-to-market strategy to drive new business and renewal retention. The Middle Market Professional Liability & Cyber Business Unit manages the growth and placement of the following lines of coverage for customers with up to $750M in revenue: Cyber, Technology E&O, Miscellaneous Professional Liability, Manufacturers E&O, and Employed Lawyers. While this position is based out of the Philadelphia office, you will have the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role requires visibility in the marketplace, with the expectation of being in the office or market three days per week.

Requirements

  • High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area.
  • High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area
  • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area
  • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area
  • Knowledge of line/s of business and the legal and regulatory guidelines
  • Knowledge of time restraints for quotes on new and renewal business
  • Experience with Microsoft Office
  • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area.
  • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area
  • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area
  • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are
  • Experience working on time restraints for quotes on new and renewal business

Nice To Haves

  • Bachelor’s Degree
  • CPCU
  • Experienced background in Professional Liability and Cyber
  • Ability to leverage existing relationships with Agents, Brokers, internal, and external business partners
  • Portfolio Management Experience
  • Excellent communication & presentation skills
  • Collaborative
  • Results oriented

Responsibilities

  • Underwrite and manage a portfolio of Cyber, Technology E&O, Miscellaneous Professional Liability, Manufacturers E&O, and Employed Lawyers policies.
  • Develop and maintain strong relationships with brokers, clients, and internal stakeholders.
  • Contribute to the development and implementation of underwriting strategies and initiatives.
  • Actively pursue new business opportunities and work to expand Zurich’s portfolio.
  • Comply with underwriting rules and guidelines, insurance laws and regulations and rating manual rules
  • Continuously monitor and assess emerging Cyber and Technology E&O trends—including threat vectors, claims patterns, legal/regulatory developments, and coverage evolution—and translate those insights into disciplined risk selection, pricing, and portfolio strategy.
  • Manage and optimize portfolio performance, balancing growth, profitability, and risk selection in alignment with underwriting strategy.
  • Develop deep expertise in Zurich’s Cyber and Professional Liability products and policy forms, and confidently communicate coverage positions, changes, and underwriting appetite to brokers to support deal execution and relationship development.
  • Understand client needs and priorities and work collaboratively with brokers to develop solutions that create value for customers while maintaining underwriting discipline.

Benefits

  • Competitive pay
  • Comprehensive benefits for employees and their families
  • Bonuses
  • Merit increases
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