Underwriting Operations Administrator - P&C Insurance

Upland Capital Group•Dallas, TX

7d•Onsite

About The Position

Upland Capital Group, Inc. is an AM Best rated “A-” VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites and services specialty insurance products in select markets to include excess transportation, construction casualty, excess casualty, primary general liability, excess public entity, professional liability errors and omissions as well as excess cyber liability. We focus on “old school” underwriting as a craft, add “new school” analytics and technology, and encourage a gritty, growth mindset among people called “we entrepreneurs.” As an Excess and Surplus (E&S) carrier, we face unique and interesting problems every day. We are seeking an Underwriting Operations Administrator to join our amazing team. Primary Function: The role of the Underwriting Operations Administrator is responsible for the execution of the administrative functions which will support our Underwriters and Underwriting Assistants and must ensure detail-oriented accuracy in the distribution of materials to brokers and policy holders.

Requirements

Two years of work experience
Associate’s Degree
Must be detail oriented with the ability to work independently and as a team
Strong oral and written communication skills
Strong data entry skills with high level of accuracy and efficiency
Ability to multitask and stay organized
Proficient with computer, email, and Microsoft Office products
Ability to manage to due dates and follow up timeliness

Responsibilities

Assist in meeting coordination for agendas and attendees for Underwriting Units
Generate monthly and weekly reports and collect updates from all reporting parties including but not limited to: Reinsurance Monthly Reporting, Product Line Priority Reporting, team weekly report rollups
Generate Provisional Notices of Non-Renewals via ODEN to distribute to brokers and insureds using mail fulfillment vendor
Maintain the Renewal Solicitation boards for Underwriting Assistants by verifying received submissions daily, adding accounts as needed, and removing cancelled accounts
Assist Underwriting Assistants on updating the Monday automation boards and PowerBI subscriptions pertaining to Renewal Solicitations
Monitor the main company inbox and triage messages to supporting teams
Answer the main company phone line to answer basic company questions and direct to supporting teams
Complete the mailing of IT Support Contact Stickers to new hires
Coordinate signatures for Underwriting Guidelines and Letters of Authority for the Underwriting team and ensure compliance tracking of updates
Coordinate compliance tracking of unit workflows and SOPs
Monitor vendor invoice requests for the Operations unit
Perform additional tasks as requested by leadership