Underwriting Manager

AcrisureGrand Rapids, MI
Onsite

About The Position

The Underwriting Manager is responsible for leading and developing a team of underwriters while overseeing the evaluation, pricing, and risk selection of stop-loss opportunities. This role ensures underwriting discipline, regulatory compliance, and alignment with carrier and organizational risk appetite, while fostering strong relationships with brokers, TPAs, and carrier partners. The Underwriting Manager plays a critical role in balancing growth objectives with prudent risk management and operational efficiency.

Requirements

  • Strong knowledge of self-funded health plans, stop-loss structures, and underwriting methodologies
  • Deep understanding of regulatory requirements and compliance considerations
  • Proven ability to manage complex risk decisions and broker/carrier relationships
  • Strong analytical, decision-making, and problem-solving skills
  • Excellent communication skills with the ability to convey complex decisions clearly and professionally
  • Experience with KUSoftware.
  • 7+ years of stop-loss underwriting experience, with at least 2 years in a leadership or supervisory role
  • Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

  • Lead, mentor and manage a team of stop-loss underwriters.
  • Provide training and development opportunities to enhance team skills and performance.
  • Conduct regular team performance evaluations and provide constructive feedback.
  • Oversee the evaluation of applications for stop-loss insurance coverage.
  • Ensure accurate risk assessment and underwriting decisions in line with company policies and guidelines.
  • Review and approve high-value or complex cases.
  • Manage the onboarding process for new and existing clients, ensuring accurate service scope selection.
  • Develop and implement underwriting strategies to achieve business goals.
  • Monitor market trends and adjust underwriting practices accordingly.
  • Collaborate with senior management to set pricing, coverage, and policy terms.
  • Work closely with brokers, clients, and internal teams to negotiate terms and resolve issues.
  • Foster strong relationships with key consultants, vendors and team members to enhance business development.
  • Ensure clear and effective communication within the underwriting team and across departments.
  • Ensure compliance with regulatory requirements and company policies.
  • Implement quality control measures to maintain underwriting standards.
  • Conduct audits and reviews to ensure accuracy and consistency in underwriting decisions.
  • Prepare and present reports on underwriting activities, performance, and trends.
  • Analyze data to identify opportunities for improvement and innovation.
  • Monitor financial performance and make adjustments to underwriting practices as needed.

Benefits

  • Comprehensive medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • fertility benefits
  • wellness resources
  • paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • commuter benefits
  • employee discount programs
  • Paid maternity leave
  • paid paternity leave (including for adoptive parents)
  • legal plan options
  • pet insurance coverage
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