Underwriting Manager - P&C Pricing, Product, Claims, and Underwriting, North America

WTW•New York, NY

1d•Remote

About The Position

WTW is seeking an experienced Property & Casualty (P&C) underwriting, product, pricing, or claims professional to join our Insurance Consulting and Technology (ICT) practice. This role is ideal for individuals who are passionate about helping insurers make better underwriting and product decisions, unlock value from data, improve portfolio performance, and modernize how insurance products are designed, managed, and monitored. You will work alongside a team of underwriting, product, pricing, claims, analytics, and technology specialists to help insurers improve profitability through data-driven decision making, portfolio management, product innovation, underwriting transformation, and AI-enabled operating models. This position can be based in a major North American market and is open to remote/virtual work. Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. ICT provides a powerful combination of advisory services for insurance companies, integrated with leading-edge technology solutions and software, all underpinned by unparalleled insurance and analytical expertise. Across our Property & Casualty practice (spanning personal, commercial, and specialty lines), we partner with insurers to improve underwriting and product performance, accelerate product innovation, strengthen portfolio management, and embed data-driven decision making throughout the organization. WTW has ambitious growth plans for our North America P&C ICT practice, with a particular focus on expanding our impact across Commercial and Specialty Lines alongside our established Personal Lines footprint. Our goal is to substantially increase our role as a trusted advisor to carriers seeking to improve underwriting effectiveness, enhance product management capabilities, drive portfolio profitability, and modernize decision-making through analytics, AI, and technology. Our combination of deep market expertise and market-leading software solutions uniquely positions us to help clients transform how they evaluate risk, manage portfolios, and deliver sustainable profitable growth.

Requirements

4+ years of P&C experience in underwriting, product management, portfolio management, or underwriting strategy.
Experience in Commercial, Specialty, and/or Personal Lines insurance.
Understanding of underwriting operations, portfolio management practices, and insurance product design.
Experience developing underwriting strategies, appetite frameworks, product enhancements, or portfolio initiatives.
Ability to communicate effectively with underwriting, actuarial, and executive stakeholders.
Strong commercial acumen and problem-solving skills.
Interest in consulting, client leadership, and business development activities.
Willingness to travel to support client engagements, team collaboration, and industry events, as needed.

Nice To Haves

Experience working within Commercial, Specialty, or Personal Lines underwriting organizations, including underwriting strategy, portfolio management, or product development functions.
Familiarity with the underwriting technology landscape, including underwriting workbenches, decision-support platforms, rules engines, workflow tools, and other solutions that enable more effective underwriting and portfolio management.
Understanding of how modern underwriting capabilities such as portfolio steering, risk appetite management, referral optimization, straight-through processing, and underwriting automation can improve business performance.
Experience supporting or leading underwriting, product, operating model, or underwriting transformation initiatives.
Experience partnering with actuarial, analytics, data science, or technology teams to translate insights into underwriting and business outcomes.
Knowledge of how data, analytics, and AI can enhance underwriting decision-making, risk selection, product development, and portfolio performance.
Familiarity with insurance technology solutions, including underwriting, pricing, and analytics platforms such as WTW Radar and related ecosystem tools.

Responsibilities

Lead and support client engagements focused on underwriting strategy, portfolio management, product innovation, and underwriting transformation.
Advise insurers on risk appetite, segmentation, portfolio steering, and underwriting performance improvement.
Help clients modernise underwriting operating models and decision-support frameworks.
Support the design and implementation of underwriting workbenches, referral strategies, and underwriting governance frameworks.
Collaborate with actuarial and analytics teams to translate insights into underwriting action.
Demonstrate applications of WTW technology solutions to support underwriting effectiveness and portfolio management.
Contribute to the development of WTW intellectual capital and market propositions across Commercial and Specialty Lines.
Mentor junior consultants and support business development activities.
Build trusted relationships with underwriting, product, CUO, and business leadership teams.

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Contributory Pension Plan
Savings Plan (401k)
non-qualified Deferred Compensation and Deferred Savings Plans