Underwriting Associate

AMA - Alberta Motor AssociationCalgary, AB
Remote

About The Position

Bridgewater Bank is seeking an Underwriting Associate who is passionate about customer experience and service excellence. As a wholly owned subsidiary of AMA, Bridgewater Bank is a nimble, forward-thinking organization focused on providing straightforward, honest service and smart financial solutions. The role involves supporting Mortgage Underwriters to ensure all follow-up on files is completed, conditions are met prior to closing, and accuracy of mortgage documents. The ideal candidate will be detail-oriented, organized, a master multi-tasker, and possess strong integrity and ethics. This is a remote position within a close-knit culture that values flexibility, innovation, and genuine connection.

Requirements

  • High school diploma.
  • One to two years' lending institution experience.
  • Demonstrated ability to adapt to new systems.
  • Excellent communicator and listener.
  • Ability to identify and anticipate the needs of others.
  • Detail-oriented and accurate.
  • Highly organized.
  • Master multi-tasker, able to manage time, multiple files, and priorities with ease.
  • High integrity and superior ethics.
  • Flexible and responsive team player.
  • Ability to work well on your own and collaborate in a team environment.

Responsibilities

  • Provide support to the Mortgage Underwriters to ensure all follow-up on files are completed and all conditions met prior to closing.
  • Follow up on commitments and request specific documents.
  • Verify accuracy of specifications on mortgage documents.
  • Ensure all conditions of mortgage approval are met.
  • Route risk-involved matters to Underwriter for evaluation.
  • Analyze land titles, purchase contracts, and appraisal reports for inconsistencies.
  • Confirm all closing details including dates, client information, and payment frequency.
  • Collaborate with both internal and external customers of Bridgewater Bank and AMA to achieve departmental and organizational goals.
  • Responsible for completing Quality Assurance audits on assigned files.

Benefits

  • Competitive salary
  • Flexible benefits
  • Employer-paid retirement savings program
  • Employee-exclusive discounts on travel, insurance, memberships, and more
  • Free travel medical insurance for you and your immediate family
  • Ongoing professional development
  • Flexible work models
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