Underwriting Assistant SCE
ICW Group•Sacramento, CA
•Hybrid
About The Position
The purpose of this job is to support Underwriters within the Service Center of Excellence through account management activities. This position exists to provide excellent customer service to the Company’s clients while ensuring that policies are processed accurately and efficiently.
Requirements
- High school Diploma or GED required.
- Minimum 6 months – 1 year of related experience and/or training in underwriting required.
- Strong verbal communication skills, detail orientation, and a motivation to deliver to the customer.
Nice To Haves
- Worker’s Compensation experience preferred.
Responsibilities
- Supports the Underwriters through account management activities.
- Directs account management activities.
- Ensures accuracy and organization of files.
- Gathers information for new business and renewal set up.
- Trains co-workers on computer systems and department procedures.
- Provides customer service to clients.
- Serves as the first point of contact for customer inquiries during the account life cycle.
- Handles correspondence for additional account information.
- Assists producers via email and phone calls.
- Provides administrative support to Underwriting staff.
- Handles agent and insured phone calls, faxes, and mail.
- Orders loss runs requested by agents and insureds and sends via fax, email, or mail.
- Prepares and mails claims kits and marketing materials requested by agents and insureds.
Benefits
- generous medical, dental, and vision plans
- 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Support for continued learning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
