Underwriting Assistant, Commercial Bond

AXA • Chicago, IL

4d • Hybrid

About The Position

The Underwriting Assistant in Commercial Bonds supports the underwriting lifecycle from submission through policy issuance, acting as the owner and facilitator of assigned accounts. The role turns broker and client information into clear, complete risk analyses and underwriting packages, and works with Underwriters, Brokers, Reinsurers, and cross-functional partners to support timely, accurate, and compliant outcomes. It combines analytical and customer service skills with a focus on data quality, regulatory compliance, and adopting approved AI-enabled tools to improve efficiency, insights, and customer value.

Commercial Bonds guarantee contractual, legal, or regulatory obligations and protect affected parties when those commitments are not met. The role supports prudent risk selection and policy administration, handling activities across submission, review, issuance, and renewal or expiration under Underwriter guidance. The position is hybrid, with a stated schedule of three days in the office, including a Monday or Friday, and two days remote. It is permanent and full-time, and reports to the Operations Manager.

Requirements

• Agility in assimilating insights from complex information across multiple sources and handling ambiguity and uncertainty while maintaining focus on objectives.
• Awareness of personal strengths and development areas, with a willingness to reflect and proactively give and seek feedback.
• Ability to build cooperative relationships within the team and across teams, geographies, and functions.
• Customer service skills, including consistently meeting customer needs, building relationships, and identifying evolving needs.
• Ability to uphold legal standards, industry regulations, and internal policies governing the (re)insurance sector.
• Planning and organizational skills, including setting clear objectives and maintaining focus.
• Ability to gather, process, and analyze varied or large data sets and derive actionable industry-relevant insights.
• Understanding of AI basics, including prompt engineering, and ability to identify opportunities to use or optimize AI.
• Ability to manage data governance and controls, ensuring accurate and secure information flow throughout the (re)insurance value chain.

Responsibilities

• Provide underwriting support for Commercial Bonds to enable prudent risk selection and efficient policy administration.
• Manage end-to-end underwriting activities across submission, review, issuance, and renewal or expiration under Underwriter guidance.
• Gather, validate, and organize information from Brokers, Clients, Reinsurers, Shared Services, IT, Claims, and Accounting to support risk analysis.
• Prepare policy documentation, including binders, endorsements, and regulatory notices, and assist with pricing inputs and coverage structuring, including urgent requests.
• Maintain accurate electronic files and ensure adherence to audit standards, regulatory requirements, and internal controls.
• Monitor workflow across accounts, identify bottlenecks, and escalate issues as needed.
• Liaise with internal and external stakeholders to ensure timely, high-quality service delivery.
• Support renewal preparation and ongoing process improvements, and participate in testing when applicable.
• Use and adopt approved AI and automation tools to enhance underwriting support processes, improve customer outcomes, increase efficiency, and contribute to continuous process improvement.

Benefits

• Competitive retirement savings plan
• Health and wellness programs
• Learning opportunities to develop professional skills and prepare for career advancement
• Enhanced family-friendly leave benefits
• Flexible working arrangements
• Matching Gifts program
• Volunteering Leave
• Annual Global Day of Giving

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed