Underwriting Account Manager (Sandy, Utah)

WCF Insurance•Sandy, UT

1d•Hybrid

About The Position

WCF Insurance, an "A" rated carrier growing throughout the western states, has an immediate opening for a Underwriting Account Manager to join the Underwriting Support team at our Sandy, Utah headquarters. We are looking for someone who embodies WCF's core values: doing the right thing, being great at your job, and helping others succeed. This full-time, hourly position offers the opportunity for hybrid work after the training period is complete. Tuesday through Thursday are required in-office weekly, and additional days may be required under special circumstances. Daily working hours are 8 AM to 5 PM.

Requirements

Technically competent in workers' compensation insurance principles and terminology.
Solid understanding of state and bureau filings, regulatory requirements, and the importance of compliance.
Prior insurance work experience preferred.
Multiline or multistate underwriting experience preferred.
Strong analytical and problem-solving skills.
Strong MS Office skills required, especially in Excel.
Ability to work under pressure and without direct supervision.
Ability to organize, prioritize, and manage multiple tasks in a timely manner.
Excellent customer service skills; inquisitive and curious.
Bachelor's degree or equivalent work experience.

Responsibilities

Support assigned data analysts and underwriters in the process of receiving, reviewing, documenting, and servicing business to enhance underwriter productivity and provide excellent customer service.
Prepare new and renewal accounts for timely underwriter review, including completion of risk analysis worksheets, pricing indications and communications with agency staff.
Manage in-force book of business through reports, timely handling of requests, discussions with underwriter on book profitability and other actions as assigned.
Bind quotes, update and upload documents as needed.
Handle agency and customer phone calls and emails.
Team with underwriting assistant to issue policies, endorsements, other items according to service requirements.
Manage system created events, as assigned.
Run and review with underwriters reports necessary to grow a profitable book of business.
Provide a high-quality product delivered within service requirements.
Provide excellent customer service to internal and external customers.