Underwriter

The Doctors Company•Jacksonville, FL

12d•$65,932 - $90,522•Hybrid

About The Position

The Doctors Company is seeking an Underwriter for Region III, which includes Texas, Oklahoma, Arkansas, Louisiana, Mississippi, Alabama, Georgia, Tennessee, South Carolina, and Florida. This is a hybrid opportunity, ideally based in East Lansing, Michigan; Austin, Texas; Jacksonville, Florida; or a PRA office location. The ideal candidate is in the Eastern or Central time zone. Working under general management supervision and within granted authority, the Underwriter applies underwriting principles and sound judgment to the production, selection, pricing, control, and servicing of assigned business. The position maintains an assigned book of business, evaluates submissions, renewals, and policy change requests, and supports customer service, revenue growth, and profitability. The Underwriter may assist management with training other underwriting staff and must be able to travel as needed. Contacts include policyholders, employees, company managers, agents, claims and legal professionals, and the general public.

Requirements

High school graduate or equivalent combination of education and experience.
Property and Casualty Agents license.
Five or more years of related work experience in medical professional insurance; casualty insurance, financial services, or mathematical analysis experience may be considered.
Three or more years of experience using Microsoft products, including Word and Excel.
Good oral and written communication skills.
Ability to prioritize incoming requests while maintaining daily work assignments.
Strong customer service and team orientation, with the ability to work with diverse personalities.
Ability to travel and adapt to a flexible work schedule.

Nice To Haves

Associate's degree (two years of college) or equivalent combination of education and experience.
INS, RPLU, or CPCU designation, or progress toward obtaining such a designation.

Responsibilities

Develop and maintain positive working relationships with agents, brokers, coworkers, and members.
Respond to agents, brokers, and members in accordance with company service standards.
Prioritize work to meet renewal deadlines, customer service standards, and project due dates.
Work with the manager to identify and achieve annual and personal development goals.
Complete training and maintain proficiency in key underwriting skills and underwriting systems.
Develop knowledge of emerging underwriting skills and theories through continuing education and training.
Build knowledge of competitors and stay current with changes or advancements in healthcare delivery.
Maintain an assigned book of business.
Collaborate with Business Development to build, strengthen, and manage agent and broker relationships.
Collaborate with the manager and colleagues in other departments to achieve growth goals and retention targets.
Participate in virtual or in-person agent and broker meetings concerning specific accounts or underwriting discussions.
Follow established underwriting guidelines, authority, and filed rules and rates approved by state insurance departments.
Evaluate new business submissions, renewals, and policy change requests, making decisions within granted authority or recommending decisions that exceed that authority.
Maintain policy documentation in appropriate systems in accordance with storage guidelines.
Understand and comply with state statutory requirements, including policy language changes, notice requirements, Patient Compensation Fund rules, and other unique requirements.
Work on projects and assignments from the Underwriting leadership team and provide timely updates to leadership.
Assist management in training other underwriting staff.

Benefits

Short-Term Incentive Plan offering additional compensation based on individual and company performance.
Medical benefits.
Family and bereavement leave.
Same-sex domestic partner benefits.
Short- and long-term disability programs.
Employee assistance program.
Health, dental, and vision insurance.
Health care tax-free spending accounts with a company match.
401(k) and Roth IRA with company match, including catch-up plans for both.
Vacation days, sick days, and paid personal days each calendar year, with vacation increases based on length of service.
Paid holidays each calendar year.
Life and travel insurance.
Tax-free commuter benefits.
In-person and online learning opportunities.
Cross-function career opportunities.
Time off to volunteer.
Matching donations to qualifying nonprofit organizations.
Company-sponsored participation at nonprofit events.