Underwriter
About The Position
The Underwriting Associate interprets insured and agency analytics, collaborates across the organization, and executes processes to identify and address Rate Evasion. The role identifies potential areas of risk and works with Claims, Sales, Product, and Customer Care, as well as insureds and agencies, to resolve findings. It represents the brand and aims to deliver Six Sigma results while maintaining a high level of customer experience. The position primarily focuses on Massachusetts, with responsibilities that may extend across New England and New York. The role may also support Customer Care inquiries, endorsement processing, quoting, and other activities that support the organization. Responsibilities include building knowledge of state regulatory requirements, company products, and underwriting guidelines; supporting documentation of department procedures; contributing process-improvement ideas; and delivering progress reports and monthly business results. The Underwriting Associate carries out Rate Pursuit analysis and projects involving new business and renewals, works with Claims to evaluate trends and take appropriate underwriting action, and may handle special projects. Some travel is required.
Requirements
- Experience analyzing and interpreting qualitative and quantitative data or results.
- Excellent organizational and communication skills.
- Exceptional analytical, critical-thinking, and problem-solving skills.
- Strong knowledge of customer care techniques and processes.
- Excellent written and oral communication skills.
- Ability to multitask.
- Sound knowledge of Microsoft Office and good-to-excellent Excel skills.
Nice To Haves
- Three years of relevant experience is identified as ideal.
- Personal Lines Auto and Home experience preferred.
- P&C license preferred.
Responsibilities
- Become a knowledge resource for state regulator requirements, the firm's products, and underwriting guidelines and philosophy.
- Follow and support documentation of department procedures.
- Provide feedback and input on potential process improvements.
- Deliver timely and accurate progress reports and monthly business results as required.
- Execute a repeatable Rate Pursuit analytical process to evaluate insureds and the agency force.
- Evaluate methods to help maximize premium collection.
- Be available and approachable, and thoughtfully address escalated issues, complaints, questions, and inquiries.
- Execute multiple Rate Pursuit, New Business, and Renewal projects, which may include home inspections, new business policies, umbrella renewal questionnaires, driver discovery, questionable risk referrals, and garaging analysis.
- Work closely with the Claims department to evaluate trends and take appropriate underwriting action.
- Complete special projects as assigned.
- Travel as required.
- Support Customer Care inquiries, endorsement processing, quoting, and other activities as needed.
Benefits
- Four weeks of accrued paid time off and nine paid national holidays per year.
- Free onsite gym at the Boston location.
- Tuition reimbursement.
- Medical, dental, and vision insurance options starting on Day 1.
- Health and wellness program and fitness reimbursements.
- Auto and home insurance discounts.
- Matching gift opportunities.
- Annual 401(k) employer contribution of up to 7.5% of base salary.
- Paid family leave options, including paid parental leave.
- Professional development resources, including LinkedIn Learning and licensure assistance.
- Pre-tax commuter benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
