Underwriter II

AmTrust Financial Services•Dallas, TX

5d•Hybrid

About The Position

AmTrust Financial Services is seeking an Underwriter II for its Core Renewal Team in the South-Central Region. The role serves as a key liaison and primary point of contact for Underwriting Assistants in designated territories, providing day-to-day guidance, coaching, and underwriting support. The Underwriter II underwrites and services small business renewal accounts within assigned territories and authority, supporting profitable renewal results, retention, and effective territory management. The position works with Underwriting Assistants, agents, Sales, Operations, and other business partners to provide timely service and resolve policy issues. It requires compliance with company underwriting guidelines, authority levels, pricing standards, procedures, and state regulations. The role also supports team development and initiatives to improve performance and regional objectives. The job description notes that duties may change based on business needs and flexibility is important.

Requirements

Demonstrated underwriting knowledge across Workers' Compensation, BOP, Property, General Liability, Auto, and Umbrella lines of business.
At least 5 years of Property & Casualty insurance experience; commercial lines and renewal underwriting experience are preferred.
Collaborative team player with a positive attitude and strong customer service orientation.
Effective interpersonal, written, and verbal communication skills.
Ability to manage multiple priorities and meet productivity deadlines in a fast-paced environment.
Strong organizational skills, attention to detail, and commitment to continuous learning and professional development.
Ability to communicate information clearly and concisely, with appropriate detail, empathy, and professionalism.
Ability to build and maintain effective relationships.
Effective analytical skills to gather information, analyze facts, and draw conclusions.

Nice To Haves

Bachelor’s degree in Business, Finance, Risk Management, Insurance, or a related field; equivalent combinations of education and relevant insurance experience will be considered.
Professional insurance designation such as CPCU, AU, CIC, ARM, or similar, or completed coursework toward obtaining a designation.
Experience mentoring, coaching, or guiding less experienced team members.

Responsibilities

Serve as the primary liaison for Underwriting Assistants in assigned South-Central Region territories, providing guidance, coaching, and support for territory management and renewal performance.
Underwrite and service small business renewal accounts within assigned authority, including renewals, endorsements, and policy servicing, while following underwriting guidelines, pricing standards, company procedures, and state regulations.
Partner with agents, Underwriting Assistants, and internal stakeholders to provide timely account servicing, resolve policy issues, and support retention and profitability goals.
Own assigned workflows and tasks, ensuring accurate processing, strong customer service, and efficient coordination with appropriate departments.
Mentor and develop less experienced team members, support training initiatives, and contribute to projects that improve team performance and regional objectives.