Underwriter 1 (Entry Level/Workers Compensation)
About The Position
The Underwriter 1 evaluates new and renewal workers’ compensation business in accordance with established underwriting guidelines after successfully completing training. The role involves reviewing applications, assessing current and prospective policyholders, determining quotations, indications, or declinations within established authority, and communicating pricing to brokers and producers. The underwriter also evaluates policy endorsements, executes policy transactions accurately, and provides customer service while building industry knowledge as the number and complexity of accounts increase. This is a hybrid position with initial onsite training. After training is successfully completed, the employee must work at least three days per work week in the San Francisco, California office. The role works under direct supervision and follows instruction and established guidelines, while also completing some work autonomously. It requires communication and collaboration with internal and external partners and professional conduct in accordance with company policies and applicable laws.
Requirements
- Bachelor’s degree from an accredited college or university.
- Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
- Ability to write detailed reports, business correspondence, and procedure manuals, and present information effectively to management and public groups.
- Ability to work with probability and statistical inference and apply basic arithmetic, fractions, percentages, ratios, and proportions to practical situations.
- Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
- Proficiency with the Microsoft Office Suite and ability to quickly master proprietary and vendor software applications.
- Strong verbal and written communication skills with internal and external customers.
Responsibilities
- Complete the Underwriting training curriculum covering workers’ compensation law, rating and pricing regulations, negotiation techniques, and service standards.
- Review insurance applications and ensure information needed for pricing determinations is accurate and complete.
- Coordinate with Underwriting Support Specialists to gather required information and contact agency partners for additional information.
- Analyze current and prospective policyholders to determine an appropriate quotation, indication, or policy declination.
- Communicate pricing within predetermined authority levels to brokers and producers using industry standards, proprietary software, and databases.
- Help meet profitability and new business goals.
- Make prompt, sound decisions on submission issues using the best available information and escalate issues to the Supervisor in a timely manner.
- Coordinate with Underwriting Support Specialists to bind agreed-upon policies.
- Prepare Loss Control requests for appropriate accounts.
- Communicate with external clients and internal resource partners by phone, electronic correspondence, and, when appropriate, in the field.
- Contribute to productive agency relationships and client retention, meet deadlines, and respond promptly.
- Accompany other Underwriters and Marketing Managers on agency visits to learn about and promote improved agency relationships.
- Perform special assignments and projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
