Underground Plumbing & Utility Account Manager

MTech Mechanical•Westminster, CO

12h•Hybrid

About The Position

MTech Mechanical performs mechanical construction across a variety of industries, from large ground-up buildings to complex renovations, service, repairs, and specialty projects. Our Underground Plumbing & Utility team supports clients with underground plumbing and wet utility solutions including domestic water, sanitary sewer, storm drainage, utility repairs and replacements, excavation, and related site work. The Underground Plumbing & Utility Account Manager is entrepreneurial, technically knowledgeable, and relationship-focused, with responsibility for developing opportunities from initial client contact through project turnover and completion. This role combines business development, estimating, and account management to identify client needs, evaluate field conditions, develop scopes and pricing, and deliver profitable solutions in partnership with MTech’s operations and field teams. Success in this role means developing a strong book of business, creating long-term client relationships, and becoming a trusted resource clients call when underground utility needs arise — helping MTech continue to be “asked back.”

Requirements

5+ years of experience in underground plumbing, wet utilities, utility construction, estimating, sales, business development, or a related field preferred
Strong knowledge of underground plumbing and wet utility construction, including domestic water, sanitary sewer, storm drainage, excavation, utility repairs/replacements, and related site work
Proven ability to develop client relationships and generate profitable work
Ability to read and interpret construction drawings, specifications, utility plans, maps, and as-built drawings
Experience estimating labor, materials, equipment, excavation, and subcontracted work
Working knowledge of trenching, shoring, dewatering, utility locating, bedding/backfill, compaction, traffic control, restoration, and underground construction risks
Knowledge of Colorado and Denver-area plumbing codes, permitting processes, and municipal requirements preferred
Strong sales, negotiation, presentation, communication, and relationship-building skills
Strong attention to detail and organizational skills with the ability to manage multiple opportunities and projects
Ability and willingness to visit active construction sites and client facilities
Proficiency with Microsoft Office Suite; CRM experience, including Unanet, is a plus; Bluebeam/Adobe PDF experience preferred
Clean driving record that meets MTech’s driving standards
Collaborative team player who works effectively across departments
Ability and willingness to participate in the department’s on-call coverage and respond to emergency client needs outside of normal business hours

Nice To Haves

CRM experience, including Unanet, is a plus
Bluebeam/Adobe PDF experience preferred

Responsibilities

Promote MTech’s culture and values internally and externally
Collaborate effectively with estimating, operations, field leadership, accounting, and other internal teams
Represent MTech professionally with clients, contractors, municipalities, vendors, and industry partners
Manage multiple opportunities and projects in a fast-paced environment
Follow company safety policies and actively promote MTech’s safety culture
Participate in continuous improvement, training, and professional development
Maintain regular and dependable attendance
Perform other duties as assigned
Meet or exceed assigned sales and gross margin goals while developing a profitable book of underground utility business
Develop new client relationships through prospecting (cold calls), networking, referrals, industry relationships, and field opportunities
Grow existing MTech accounts by identifying underground plumbing and utility needs across commercial, multifamily, construction, property management, municipal, and residential markets
Meet with clients and conduct site walks to understand needs, field conditions, and potential project solutions
Develop conceptual budgets, estimates, pricing, proposals, and presentations
Maintain consistent follow-up on proposals and opportunities while managing an active sales pipeline and accurate forecast
Develop repeat business and long-term client relationships
Coordinate opportunities with MTech’s Service, Special Projects, and Construction teams when appropriate
Review plans, specifications, utility maps, as-builts, scopes of work, and other project documents to understand requirements and constructability
Develop accurate estimates incorporating labor, materials, equipment, excavation, trucking, shoring, dewatering, backfill, restoration, and subcontracted work
Obtain and evaluate vendor and subcontractor pricing
Evaluate site access, existing utilities, soil conditions, depth, conflicts, and other project risks
Identify scope gaps, change-order exposure, and value-engineering opportunities before work begins
Develop competitive pricing while protecting project gross margin
Participate in project turnover with operations and field leadership to ensure a clear transition from sale to execution
Maintain accurate client, opportunity, and project information in MTech’s CRM
Maintain strong client relationships throughout the project lifecycle and provide consistent communication and follow-through
Establish clear project scope, budget, schedule, and client expectations
Coordinate with project managers, field managers, foremen, vendors, subcontractors, and clients throughout project execution
Conduct site visits to support coordination, quality, safety awareness, and project progress
Monitor project performance against estimated labor, material, equipment, subcontractor, and overall cost expectations
Identify scope changes and ensure change orders are documented and priced appropriately
Support procurement, invoicing, accounts receivable, project closeout, and client follow-up
Forecast sales, backlog, revenue, and gross margin while maintaining visibility into project profitability
Ensure compliance with MTech’s project management and safety procedures
Serve as the on-call point of contact for underground utility emergencies, including water, sewer, and gas line breaks. Assess incoming calls, determine the initial response plan, and coordinate the appropriate field resources to address the situation. This role requires availability outside of normal business hours as emergencies arise