Undergraduate Student Success Program Coordinator I

Texas A&M University System • College Station, TX

2d • Onsite

About The Position

This is an entry-level opportunity for individuals looking to start their career and make a difference in the lives of undergraduates. The role involves developing and implementing innovative programs such as First 2 Finish, Regents’ Scholars, Probation Students, Living-Learning Communities, and Arts & Sciences Leadership Scholars. The Program Coordinator will act as a champion for undergraduates, particularly first-generation students, by helping them acquire essential academic, social, and professional skills. Responsibilities include maintaining records and program databases, assisting with presentations, meetings, and workshops, contributing to office communications and marketing, and developing and delivering training.

Requirements

• Bachelor’s degree.
• Two years of relevant experience which should include some work in student success initiatives for undergraduate students and/or event management.
• Ability to multi-task and work with groups of people to be helpful, respectful, approachable, and team oriented.
• Ability to build strong working relationships and a positive work environment.

Nice To Haves

• Master’s degree in Higher Education, Counseling, or related field.
• Master’s degree in Higher Education Student Services may qualify as equivalent relevant experience.
• More than two years of experience in higher education program management including some course management and academic counseling, and classroom instruction.
• Familiarity with TAMU portals, such as Argos, Navigate, etc.

Responsibilities

• Plan, develop, and implement undergraduate student programs to improve first-year retention and empower students.
• Advise assigned students/cohorts on academic, social, and professional goals.
• Support the establishment of goals, objectives, policies, procedures, and strategic planning.
• Develop and update training materials for successful programming.
• Present content to undergraduate students in group settings or individually.
• Plan and/or lead program events and projects each semester.
• Review and integrate support techniques for students in academic concern status.
• Identify and connect students to appropriate non-academic resources.
• Follow university protocols regarding students of concern, Title IX, FERPA, etc.
• Communicate with students about program events and updates, and respond to inquiries from students, faculty, and others.
• Collaborate in the coordination and assignment of student mentors for programs, including recruitment, selection, hiring, training, and evaluation.
• Collaborates and maintains successful working partnerships with faculty, academic advisors, and peer Program Coordinators.
• Serves as direct contact and supervisor for assigned group of student leaders.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums.
• 12-15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatically enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more.
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee.
• Living Well, a program at Texas A&M that has been built by employees, for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level