Undergraduate Program Administrator

Rice University•Houston, TX

1d•$60,000 - $65,000•Hybrid

About The Position

Reporting to the Assistant Dean for Student Programs, the Undergraduate Program Administrator will support the extracurricular and co-curricular activities of the School of Social Sciences Moody Gateway Program for Undergraduates. The incumbent is responsible for overseeing the professional practica and externships; summer fellowship program; annual undergraduate research showcase; OwlConnect alumni networking events, and Gateway research travel grant requests. The Undergraduate Program Administrator also supervises the undergraduate student ambassadors. The successful candidate must be able to collaborate, communicate effectively, prioritize multiple tasks, take a proactive approach to work assignments, and take initiative. This wide range of responsibilities demands great flexibility, an excellent work ethic, and attention to detail. The Undergraduate Program Administrator also serves as the back-up to the Office Manager and will be responsible for helping welcome guests to the Dean’s Suite. The ideal candidate is a confident, service-oriented administrative leader who brings structure, follow-through, and sound judgment to a complex program environment. They will be comfortable working independently and, in a team, communicating proactively, and building strong working relationships with students, faculty, staff, alumni and industry professionals. The ideal candidate demonstrates strong planning and organizational skills while maintaining flexibility amongst competing priorities. This individual should be able to anticipate needs, navigate unexpected challenges with composure and creativity, and effectively manage multiple priorities. It is imperative candidates possess strong communication skills, including the ability to tailor messages to varied audiences, synthesize complex information into clear and compelling narratives, and represent the School of Social Sciences and the Gateway Program with professionalism, accuracy, and attention to detail.

Requirements

Bachelor’s Degree
2+ years related program experience
Exceptional organizational skills and attention to detail, with the ability to manage multiple concurrent priorities and deadlines
Excellent oral and written communication skills; able to make presentations to prospective and current students
Strong customer service orientation and ability to build rapport with diverse student populations
Ability to develop and initiate new strategies for student and employer engagement
Adept at problem solving, creating contingency plans, and handling issues when necessary
Ability to work independently and as part of a team to meet expected deadlines and schedules
Advanced level of competency with Word, Excel, PowerPoint, G-suite

Nice To Haves

3+ years related program experience
Experience in developing and implementing student-centered programs and services
Experience working with students interested in pursuing social sciences and liberal arts degrees
Experience monitoring and evaluating program success
Experience working on a team to create, implement or deliver projects or programming
Knowledge of project management software tools such as Asana and Monday.com

Responsibilities

Oversee professional practica and externships
Manage the summer fellowship program
Coordinate the annual undergraduate research showcase
Organize OwlConnect alumni networking events
Process Gateway research travel grant requests
Supervise undergraduate student ambassadors
Serve as back-up to the Office Manager
Welcome guests to the Dean’s Suite
Administer program operations, ensuring efficient, effective, and productive operations
Create and implement plans to achieve program objectives and mission
Interpret, implement, and ensure compliance with policies and regulations and recommend changes to procedures and processes
Create and implement outreach plans that may include relationship development, communications, events, and conference management
Provide support in developing relationships with internal and external entities
Analyze data, identify trends, develop reports and recommend and implement changes to improve alignment with institutional mission and goals
Create budget plans, monitor and approve expenditures, develop reports, conduct analyses and manage and maintain financial records
For academic programs, may be responsible for student records, curriculum support, managing scholarships and fellowships, and monitoring student progress
Manage all aspects of the Social Sciences Moody Gateway Program, including the professional practica and externships; summer fellowships; annual on-campus undergraduate research conference; individual conference travel grants and monthly Owl Connect networking events
Represent the Gateway program at campus events for current and prospective undergraduate students
Collaborate with campus partners in the Office of Undergraduate Admissions, Office of First Year Programs, Office of International Students and Scholars (OISS), Center for Career Development (CCD), and others, when necessary
Work with the Office of Undergraduate Admissions office on prospective student presentations and events
Oversee Student Ambassadors for coordination with Admissions and Gateway events
Coordinate the production of student-oriented communications and marketing materials for regular communication through school listservs
Develop, maintain, and improve administrative processes, documentation, tracking tools, and workflows to support consistent program operations and timely execution
Track program data, prepare reports, and support administrative aspects of financial and program planning, including resource tracking, and discussions related to program operations and revenue use