Unarmed Security Officer

918 Security•Tulsa, OK

2d•Onsite

About The Position

This is an in-house/proprietary position that is eligible for benefits and paid time off. The ultimate parent organization of 918 Security, LLC is the George Kaiser Family Foundation (GKFF). As a Security Officer at Gathering Place, you will provide safety and security to our guests and fellow team members. Providing a secure environment while giving world class guest service to internal and external customers will be the cornerstone of the Security Department. With over 70 acres of outdoor activities, play elements, and inspiring sites to explore, the Gathering Place will be a one-of-a-kind public park for the public to enjoy. Members of the security team will enhance the park experience for all.

Requirements

Must be at least 18 years old
Must have a high school diploma or equivalent
Must have and maintain a valid state’s driver’s license
Must be able to complete provided CPR training and certification
Must have strong verbal and written communication skills
Ability to use Windows based programs and Microsoft Office
Must have excellent observation skills and have a strong attention to detail
Must have the ability to stay calm under stressful conditions and exercise discretion/authority

Nice To Haves

Previous experience in a security environment
Current or ability to obtain / maintain within 6 months of hire a Security Guard License through the Council on Law Enforcement and Education Training (CLEET) preferred
Prior guest service or hospitality experience

Responsibilities

Provide a unique and top-tier level of guest satisfaction by embracing Gathering Place culture as directed
Uphold and operate within policies and procedures on a continuous basis to ensure safety, efficiency and guest satisfaction
Be courteous and initiate positive interaction with park guests
Answer guest questions and provide direction for park elements
Patrol assigned zones in the park and support areas ensuring security protocol and tasks are completed
Positively ensure park rules, regulations and law violations are resolved in a manner that aligns with the principles of the George Kaiser Family Foundation and the spirit of Gathering Place
Identify and report suspicious/unusual events and behaviors
Report to any park calls the may need security assistance in a timely manner
Effectively structure and write incident reports and other written documents necessary
Take direction from key park leaders to include our senior leadership team, Security Manager, Director of Operations and our park Manager on Duty
Assist local public service personnel as needed to ensure the safety and security of park guest, team members and the general public
Monitor park and facilities using video camera system, alarms and personal inspection
Grant remote access to facilities for deliveries and emergency vehicles
Communicate with emergency services on behalf of the park and communicate vital details
Provide assistance and direction to personnel calling into security dispatch
Maintain park protocol logs and daily paperwork
Using computer-based weather tracking software, observe and report current weather conditions to manager on duty and two-way radio users
Attend scheduled in-service training to maintain and enhance skill level
Assist in maintaining a high degree of cleanliness and organization to the park and assigned areas
Assist park personnel as needed
Must be available to work varying shifts/hours based on business need including open, mid, closing shifts, overnights, weekends, and holidays
Maintain a professional appearance that meets Gathering Place grooming standards
Perform other duties as assigned