ULC Student Assistant
The New School•Town of Newburgh, NY
•$17•Hybrid
About The Position
The University Learning Center (ULC) is dedicated to providing academic support to The New School’s diverse student population through one-on-one tutoring sessions, workshops, and more. Student assistants provide crucial customer service and admin support to ensure students can easily access our services.
Requirements
- Strong communication, attention to detail, and problem-solving skills
- Comfortable working in a fast-paced, collaborative environment
- Friendly demeanor and a positive attitude
- Experience working with Google Drive, especially Google Sheets (or Excel)
Nice To Haves
- Prior office experience preferred
- Experience working with ESL students a plus
- Federal Work Study Preferred
Responsibilities
- Monitor the ULC inbox and respond to student, faculty and staff inquiries including: Scheduling assistance, ULC policy clarification, Troubleshoot minor tech issues, such as connectivity/audio issues, etc., Direct students to the appropriate New School office(s)
- Schedule appointments for students, including using Google calendar and ULC online scheduler (WCONLINE)
- Communicate with ULC staff and tutors via Slack and Gchat, including notifying tutors of timely student issues–lateness, tech problems, etc. and vice-versa
- Update spreadsheets to track confidential information, including: Student attendance, Scheduling data, Session summaries
Benefits
- Hourly Rate: $17/hr
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
