About The Position

The UKG WFC Advanced Scheduling Analyst will oversee the design, configuration, and maintenance of the UKG WFC Advanced Scheduling module in a healthcare environment. The role manages workforce scheduling across multiple departments to support appropriate staffing levels while considering clinical needs, regulatory requirements, and budget constraints. The analyst implements, monitors, and optimizes Employee Self Service (ESS) features, including real-time schedules, time-off requests, shift swapping, and employee availability. The role also provides end-user training and support, administers shift bidding, troubleshoots scheduling functionality, and ensures scheduling practices comply with applicable healthcare labor laws and policies.

Requirements

  • Experience with UKG WFC.
  • Experience with Advanced Scheduling.
  • Healthcare experience.

Responsibilities

  • Design, configure, and maintain the UKG WFC Advanced Scheduling module in a healthcare environment.
  • Manage workforce scheduling across multiple departments, accounting for clinical needs, regulatory requirements, and budget constraints.
  • Troubleshoot and resolve issues with UKG WFC Advanced Scheduling, including ESS functionality, shift swaps, and time-off requests.
  • Implement, monitor, and optimize ESS features so staff can access real-time schedules, request time off, swap shifts, and manage availability.
  • Train and support end users in using ESS to manage their shifts.
  • Configure and maintain shift swap functionality in accordance with healthcare policies and staffing requirements.
  • Administer and monitor shift bidding so shift allocation aligns with staffing needs and employee preferences.
  • Ensure scheduling practices comply with healthcare labor laws, including overtime and rest-period rules, and union agreements where applicable.
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