UKG Pro WFM Applications Analyst IV- Digital and Technology Partners- Remote
About The Position
This position is a senior level analyst responsible for acquiring in-depth knowledge of the UKG Pro WFM application, its software, architecture, and interdependencies within the Mount Sinai landscape. It involves working independently on project tasks and leading task execution for application implementation and support, including system components, testing, and documentation of workflows. The role requires the ability to independently interact with clients, guide decision-making, demonstrate critical thinking, and develop solutions for identified issues. The individual will be responsible for framework processes and methodologies, involving departmental or cross-functional teams, and planning, coordinating, and monitoring scope, requirements, schedules, budgets, resources, tasks, risks, staff, and deliverables. This position will also monitor the project from initiation through completion and organize and lead activities related to project management and completion. This position consults with business partners to define requirements and develop solutions, demonstrating a high level of analytical and operational thinking and the ability to translate requirements into specific systems, applications, or process designs for IT solutions and integrating architecture. This position is accountable for root cause analysis, troubleshooting, configuration changes, unit testing, and leading UAT testing sessions with business areas, supporting all technology solutions within the TimeKeep systems and business application functions. The role ensures systems are functioning well and supports end-users. The individual should create documents on new processes for buy-in, test results, and follow proper testing cycles, including test assurance. They should be proficient with data views and reports for production and analysis. The individual must be available for weekend calls and provide payroll support on a rotating basis once every six weeks. This role partners across organizations such as Labor, HR, Finance, and Payroll to elicit requirements and define problems with statistical impact in a short period. Building credibility through follow-through on commitments and comfort with multi-tasking and thinking on one's feet are essential.
Requirements
- Senior level analyst position.
- In-depth knowledge of the UKG Pro WFM application, its software, architecture, and interdependencies.
- Ability to work independently on project tasks.
- Ability to lead the execution of tasks during application implementation and support.
- Ability to independently interact with clients.
- Ability to guide decision-making.
- Critical thinking skills.
- Ability to develop solutions for identified issues.
- Experience with framework processes and methodologies.
- Experience planning, coordinating, and monitoring scope, requirements, schedules, budgets, resources, tasks, risks, staff, and deliverables.
- Experience monitoring projects from initiation through completion.
- Experience organizing and leading activities related to project management and completion.
- Ability to consult with business partners to define requirements and develop solutions.
- High level of analytical and operational thinking.
- Ability to translate requirements into specific systems, applications, or process designs for IT solutions and integrating architecture.
- Accountable for root cause analysis, troubleshooting, and configuration changes.
- Experience with unit testing.
- Experience leading UAT testing sessions with business areas.
- Experience supporting technology solutions within TimeKeep systems and business application functions.
- Ability to ensure systems are functioning well and support end-users.
- Ability to create documents on new processes, test results, and follow proper testing cycles.
- Proficiency with data views and reports for production and analysis.
- Availability for weekend calls.
- Willingness to support payroll on rotation once in six weeks.
- Ability to partner across organizations like Labor, HR, Finance, and Payroll.
- Ability to elicit requirements and define problems with statistical impact in a short period.
- Ability to build credibility by following through on commitments.
- Comfort with multi-tasking.
- Ability to think on the feet.
Responsibilities
- Acquire in-depth knowledge of the UKG Pro WFM application, its software, architecture, and interdependencies.
- Work independently to complete project tasks and lead the execution of tasks during application implementation and support.
- Manage system components, testing, and documentation of workflows and other project information.
- Independently interact with clients and guide decision-making.
- Demonstrate critical thinking and follow-through when developing solutions to identified issues.
- Oversee framework processes and methodologies involving departmental or cross-functional teams.
- Plan, coordinate, and monitor scope, requirements, schedules, budgets, resources, tasks, risks, staff, and deliverables.
- Monitor projects from initiation through completion.
- Organize and lead activities related to project management and completion.
- Consult with business partners to define requirements and develop solutions.
- Translate requirements into specific systems, applications, or process designs for IT solutions and integrating architecture.
- Perform root cause analysis, troubleshooting, and configuration changes.
- Conduct unit testing and lead UAT testing sessions with business areas.
- Support all technology solutions within the TimeKeep systems and business application functions.
- Ensure systems are functioning well and support end-users.
- Create documents on new processes, test results, and follow proper testing cycles.
- Produce and analyze data using data views and reports.
- Be available for weekend calls and support payroll on rotation once in six weeks.
- Partner across organizations like Labor, HR, Finance, and Payroll to elicit requirements and define problems.
- Build credibility by following through on commitments.
- Be comfortable with multi-tasking and thinking on the feet.
Benefits
- Commitment to fostering an environment where everyone can contribute to excellence.
- Unparalleled legacy of achievement, education, and innovation.
- Culture that ensures fair access to opportunities.
- Inclusive practices.
- Support for the success of every individual.
- Workplace where all employees feel valued, respected, and empowered to grow.
- Environment where collaboration, fairness, and continuous learning drive positive change.
- Supportive and welcoming environment.
- Opportunity to thrive and advance professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
