UKG Implementation Manager
TEKsystems•Knoxville, TN
•$90 - $110•Hybrid
About The Position
We are seeking a hands-on Workforce Management (WFM) Manager to support an immediate contract need. This role will oversee day-to-day WFM operations while helping guide a system migration from Infor Workforce Management to UKG WFM Pro, integrated with a broader HCM platform. This is a great opportunity for a player-coach leader who can manage a small team while staying actively involved in system operations and implementation efforts.
Requirements
- Proven experience as a Workforce Management Manager or Supervisor
- Hands-on experience with WFM systems (UKG and/or Infor)
- Experience supporting system migrations or implementations
- Strong understanding of timekeeping, scheduling, and labor systems
- Experience managing production support and system operations
Nice To Haves
- Familiarity with HCM integrations (e.g., Workday) is a plus
Responsibilities
- Manage a small team of WFM analysts (day-to-day oversight and support)
- Oversee current-state operations within Infor Workforce Management
- Manage incoming work and ticket flow (ServiceNow or similar systems)
- Support and guide the migration to UKG WFM Pro
- Partner with cross-functional teams to support system integration with HCM platforms
- Balance operational responsibilities with implementation planning and execution
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
