UKG Advanced Scheduler Retail Lead (Associate Manager/Manager)

Accenture•Kirkland, WA

7d•Remote

About The Position

The UKG (Legacy Kronos) Advanced Scheduler Retail Lead works closely with teammates to ensure the maximum value of our clients’ workforce management investment is achieved. Specifically, the primary objective for this role is to understand clients’ current state and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. The UKG (legacy Kronos) Advanced Scheduler Retail Lead, leads large, complex workforce management strategic and implementation engagements and manages these projects to successful completion.

Requirements

Minimum of 3 years of experience with the UKG Dimensions or Workforce Central (Legacy Kronos) Advanced Scheduler module
Minimum of 3 years of experience working in/with the retail industry
Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent (minimum 6 years work experience)

Nice To Haves

Minimum of 5 years of experience presenting to executive-level audiences
Experienced in creating strategic communication pieces for executive-level audiences
Certified in UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, with at least 2 years of related experience
Ability to work on complex, fast-paced projects in a collaborative team setting
Able to handle escalated issues, understand client needs and tailor solutions and responses to meet these needs
Ability to analyze complex data or facts, summarize findings, and present results in a compelling way

Responsibilities

Provides advanced-level knowledge of the UKG Dimensions or Workforce Central (Legacy Kronos Workforce Dimensions or Kronos Workforce Central) Advanced Scheduler module, specifically as it relates to clients in the retail industry
Leads all aspects of workforce management configurations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development and support
Participates in and contributes to pre-sales and sales strategies
Facilitates complex working sessions for both internal and client teams, including defining strategic objectives and tailors these to meet client-specific needs as necessary
Creates detailed functional and technical design documents, including test plans, test cases, user training documents and implementation documentation
Analyzes complex data or facts and summarizes and presents findings in a compelling way
Provides thought leadership to develop new or improved processes, methodologies, systems, tools and/or services to enhance clients’ operating environment based on practical experience, optimal outcomes and best practices
Provides mentorship and knowledge transfer to our consulting base
Attends to administrative expense tracking and time keeping duties required for billing