UKG Administrator

Scheels•Fargo, ND

7d•Onsite

About The Position

The UKG Administrator is responsible for providing technical expertise to support, enhance, and optimize the organization's UKG environment. This role partners with HR, Payroll, SIS, and business leaders to design, configure, test, and implement system enhancements that improve business processes and the employee experience. This position will be based on Scheels Campus located in Fargo, ND.

Requirements

Excellent customer service and communication skills (written / verbal)
Self-motivated, able to work independently, and take initiative
Ability to be organized, detailed, and multi-task
Excellent analytical skills; superior problem-solving skills with software issues
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Demonstrate pride and ownership of their work while meeting expected deadlines

Responsibilities

Collaborate with cross-functional teams to integrate the UKG platform with other corporate systems, streamlining workflows and enhancing data accuracy across the organization
Manage the configuration and ongoing maintenance of the UKG platform, ensuring optimal system performance, data integrity, and compliance with organizational standards
Develop and maintain relationships with associates across the organization as well as with vendors
Create usable documentation to clearly outline system configuration
Demonstrate capacity to execute valuable ideas and resolve complex problems
Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments
Respond to requests for technical assistance in person, via phone, or electronically
User account administration including rights, permissions, and systems groups
Remain up to date with system information, changes, and developing technologies
Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements