UI/UX Designer
About The Position
GDIT is seeking a User Experience Designer to lead human-centered design for a federal platform modernization program. You will shape how federal analysts, coordinators, and decision-makers interact with a next-generation system — replacing fragmented legacy tools with intuitive, accessible workflows that directly support mission-critical operations. MEANINGFUL WORK AND PERSONAL IMPACT As a User Experience Designer, your work will define the experience for federal users who rely on this platform to execute their mission every day. Lead user research, interaction design, and visual design for a platform serving diverse user personas across a federal agency Collaborate with product managers, engineers, and federal stakeholders to translate complex operational workflows into intuitive, accessible interfaces Drive design quality as a contractual performance metric — your work directly impacts program success Utilize iterative, participatory design methods aligned to SAFe sprint cadences and User Validation Events
Requirements
- Bachelor's degree in cognitive and/or experimental psychology, human factors engineering, or an engineering-related field (e.g., systems engineering, software engineering, business process engineering)
- 4+ years demonstrated ability to conduct user research, analysis and synthesis, interaction design, and experience measurement activities in support of product development
- Strong portfolio demonstrating complex workflow design (data-heavy, multi-step processes)
- Proficiency in Figma or equivalent design/prototyping tools
- Experience conducting user research and usability testing in federal or regulated environments
- Understanding of accessibility standards (Section 508, WCAG 2.1)
- Experience working within Agile/SAFe delivery teams with sprint-aligned design deliverables
- Active Secret US citizenship required
Nice To Haves
- Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or HCD certification
- Experience designing for geospatial, scientific/analytical, or technical operations tools
- Familiarity with design systems supporting low-code or configurable platforms
- Experience with government UX frameworks (USWDS or similar)
Responsibilities
- Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing with federal analysts and decision-makers
- Design and specify user interfaces and information architecture for complex operational workflows
- Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery
- Produce user requirements specifications and experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications
- Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually to federal stakeholders and engineering teams
- Plan and facilitate collaborative critiques and analysis and synthesis working sessions
- Work closely with front-end engineers and development teams to ensure design fidelity and that customer goals are met
- Participate in User Validation Events (UVEs) at PI completion, incorporating feedback into subsequent increments
- Ensure Section 508 / WCAG 2.1 AA compliance across all deliverables
- Maintain a scalable design system supporting platform consistency and rapid iteration
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay
- Paid time off
- Full flex work weeks
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
- 10 paid holidays per year
- Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
