UI/UX Designer

Nexiva • New York City, NY

1d • Hybrid

About The Position

The UI/UX Designer will join a team of 20 engineers and product managers focused on improving the rider experience across buses and subways. The position is based at 2 Broadway in New York City and is hybrid; candidates must be based in New Jersey or New York. The role is listed for a duration of 12+ months at a rate of $60 C2C. Eligible visa statuses are USC, H4, L2, and TN.

The designer will develop and maintain design systems and style guides to support consistency across digital platforms, including signage for NYCT, LIRR, and MNR. They will partner with user research, product, engineering, and creative teams, help establish UX processes and testing practices, and present design concepts and research findings to senior leadership and other stakeholders.

Requirements

• 8+ years of experience in UX design, with a focus on mobile applications.
• Proven experience leading UX for complex digital products.
• Experience working in agile development environments.
• Experience with design systems.
• Strong leadership skills to champion user-centered design practices.
• Proficiency in UX design tools and excellent visual design skills.
• Excellent communication and presentation skills.
• Ability to work effectively with complexity and close attention to detail.

Nice To Haves

• Experience in the transportation industry or related fields.
• Experience with accessibility guidelines.

Responsibilities

• Develop and maintain design systems and style guides to ensure consistency across digital platforms, including signage for NYCT, LIRR, and MNR.
• Partner with UXR to understand rider needs, behaviors, and pain points.
• Maintain a user feedback loop to continuously improve the user experience.
• Collaborate with product managers, engineers, and other stakeholders to align on user needs and business goals.
• Partner with the Creative team, which owns the MTA brand.
• Present design concepts and research findings to senior leadership and other stakeholders.
• Establish and document UX processes and best practices.
• Implement user testing and other quality control measures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed