Korean Bilingual UX/ UI Designer - Services Experience Researcher (17332-1)

JND • Plano, TX

4d • Onsite

About The Position

We are seeking a UI/UX Designer with a focus on Services Experience Research. This role involves designing and executing consumer research, analyzing findings, and collaborating with product teams to ensure actionable insights. The ideal candidate will have a strong background in qualitative research techniques and experience in the consumer electronics industry. This is a hands-on role at a global industry leader, offering opportunities for career advancement.

Requirements

• 5+ years of experience doing consumer research, with an emphasis on qualitative techniques including: research design, recruiting, interviewing, online platform usage, analysis, video usage, reporting
• Proficiency using online survey tools, examples are: dscout, Pollfish and Qualtrics
• Bachelor’s degree in related field, with demonstrated technical learning and work in consumer electronics preferred
• Excellent communicator in interviewing and soliciting verbal input. Experience writing documents for influence. Solid numerical and data analysis skills
• At least a Bachelor’s degree in related field, with demonstrated technical aptitude.
• 5+ years of experience is required

Nice To Haves

• Korean Bilingual Highly Preferred
• Experience in Marketing Functions - B2B Technology Space is Plus
• Bilingual in English/Korean is a plus
• MBA or other related advanced degree preferred
• Experience in the consumer electronics industry is preferred

Responsibilities

• Design and execute primary consumer research using qualitative and quantitative methods
• Own the analysis and reporting delivery of research findings and insights
• Support the product research team by leading in the collaboration of defining research objectives and research projects
• Synthesize primary, secondary and public research sources to deliver research findings
• Collaborate closely with partners (external vendors) and peers to generate effective research plans to ensure outputs and deliverables are internally actionable
• Compare related competitor applications and products for strengths, weaknesses, user perspective and actionable insights
• Evaluate new product concepts for usability issues while trying new features or assessing UX design documents

Benefits

• Medical Insurance (Health, Dental & Vision)
• Paid Time Off
• 401K
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level