Korean Bilingual UX/ UI Designer - Services Experience Researcher (17332-1)

JND•Plano, TX

3d•Onsite

About The Position

We are seeking a highly experienced UI/UX Designer with a strong background in Services Experience Research. The ideal candidate will have a Bachelor's degree in a related field, with a preference for demonstrated technical learning and work in consumer electronics. This role requires a minimum of 5 years of experience in consumer research, focusing on qualitative techniques such as research design, recruiting, interviewing, online platform usage, analysis, video usage, and reporting. Experience in Marketing Functions within the B2B Technology Space is a plus. The position is located at 6625 Excellence Way, Plano, TX. Our team is dedicated to offering a wide range of mobile application and software development positions, as well as opportunities in business operations, administration, logistics, UX/UI design, and more. Our vision is ‘We Want to See You Grow’ to become the industry leader for both employees and the company.

Requirements

5+ years of experience doing consumer research, with an emphasis on qualitative techniques including: research design, recruiting, interviewing, online platform usage, analysis, video usage, reporting
Proficiency using online survey tools, examples are: dscout, Pollfish and Qualtrics
Bachelor’s degree in related field, with demonstrated technical learning and work in consumer electronics preferred
Excellent communicator in interviewing and soliciting verbal input.
Experience writing documents for influence.
Solid numerical and data analysis skills
At least a Bachelor’s degree in related field, with demonstrated technical aptitude.
5+ years of experience is required

Nice To Haves

Korean Bilingual Highly Preferred
Experience in Marketing Functions - B2B Technology Space is Plus
MBA or other related advanced degree preferred
Experience in the consumer electronics industry is preferred
Bilingual in English/Korean is a plus

Responsibilities

Design and execute primary consumer research using qualitative and quantitative methods
Own the analysis and reporting delivery of research findings and insights
Support the product research team by leading in the collaboration of defining research objectives and research projects
Synthesize primary, secondary and public research sources to deliver research findings
Collaborate closely with partners (external vendors) and peers to generate effective research plans to ensure outputs and deliverables are internally actionable
Compare related competitor applications and products for strengths, weaknesses, user perspective and actionable insights
Evaluate new product concepts for usability issues while trying new features or assessing UX design documents