UI Inspire Program Manager
About The Position
We are seeking a Senior Program Manager for the Department of Labor to lead a large-scale government technology modernization initiative focused on transforming Unemployment Insurance (UI) Benefits, Tax, and Appeals systems. The selected candidate will oversee program planning, vendor management, implementation readiness, testing, data migration, stakeholder engagement, governance, and operational transition activities through deployment and post-go-live stabilization. This role requires an experienced leader capable of managing complex enterprise technology programs involving multiple vendors, government stakeholders, cloud-based solutions, and software implementation teams.
Requirements
- Bachelor's Degree in Information Systems, Computer Science, Business Administration, Public Administration, or a related field.
- ACTIVE Project Management Professional (PMP) certification.
- ACTIVE Program Management Professional (PgMP) certification.
- Minimum 10 years of experience managing large-scale IT modernization or enterprise system implementation programs.
- Experience leading enterprise-wide technology transformation initiatives.
- Experience managing program budgets, schedules, risks, dependencies, and resources.
- Experience presenting project status and recommendations to executive leadership.
- Experience managing government technology modernization projects.
- Experience working within state government or public-sector governance frameworks.
- Experience supporting executive oversight committees and steering committees.
- Experience managing software development lifecycle (SDLC) activities.
- Experience coordinating: Requirements gathering, Design and development, System Integration Testing (SIT), User Acceptance Testing (UAT), Data migration activities, Security testing, Performance testing, Production deployment.
- Experience managing implementation readiness and go-live activities.
- Experience working within multi-vendor delivery environments.
- Experience managing vendor performance and contractual deliverables.
- Experience coordinating across business, technical, and operational teams.
- Experience managing cloud-based or enterprise platform implementations.
- Experience supporting large-scale digital transformation initiatives.
Nice To Haves
- Unemployment Insurance (UI) system modernization projects.
- Workforce development system modernization.
- Human services modernization programs.
- Federal certification readiness activities.
- Federal compliance and regulatory programs.
- Cloud migration initiatives.
- AI-assisted software development and testing programs.
Responsibilities
- Lead planning, execution, and delivery of modernization initiatives.
- Develop and maintain integrated program schedules and milestone plans.
- Manage program risks, issues, dependencies, and budgets.
- Coordinate activities across Benefits, Tax, Appeals, business, and technical teams.
- Serve as the primary liaison between agency leadership, technology organizations, vendors, and stakeholders.
- Monitor vendor progress and drive timely issue resolution.
- Coordinate testing, data migration, deployment, and implementation readiness activities.
- Support governance boards, executive leadership meetings, and steering committees.
- Prepare executive dashboards, status reports, and risk assessments.
- Lead operational readiness, training coordination, and organizational change management activities.
- Support deployment planning, cutover execution, and post-go-live stabilization.
- Ensure successful transition to maintenance and operations support teams.
Benefits
- Rate will change if benefits are requested
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What This Job Offers
Job Type
Full-time
Career Level
Senior
