UHNW Senior Mortgage Consultant

Morgan Stanley • Coppell, TX

2d • Hybrid

About The Position

Morgan Stanley Private Bank, National Association (“MSPBNA”), a division within Morgan Stanley Wealth Management (MSWM), is seeking to hire candidates for the position of Mortgage Consultant for the Morgan Stanley Home Loans team. As a Mortgage Consultant (MC), you will use your in-depth industry knowledge and experience to provide an excellent client experience to our Financial Advisors and their wealth management clients throughout the home loans mortgage origination cycle. The ideal candidate will be a subject matter expert in jumbo mortgages, complex income and assets and have a high degree of comfort engaging with affluent clients and their advisors. An individual that exhibits high energy, takes ownership, and demonstrates a collaborative pro-active approach is critical for this role. This position can be based in either our Dallas, TX or Tempe, AZ office.

Requirements

• 4-8 years of relevant mortgage experience (Sales and/or Operations preferred)
• Experience in Client relationship management roles.
• Experience in loan origination
• Established track record of developing and maintaining Client relationships in a Sales or Operational setting.
• Proven track record of meeting individual and organizational loan production goals while maintaining a large client base.
• High school diploma or equivalent required
• Knowledge of the laws and regulation that govern consumer lending, including fair lending, privacy, RESPA, and TRID
• Extensive knowledge of mortgage products and client service experience
• In depth knowledge of the compliance regulations and laws that govern consumer mortgage lending, including fair lending, privacy, RESPA, and TRID
• Strong communication skills, both written and verbal, and interpersonal skills required.
• Self-starter with a strong sense of ownership; ability to manage time, prioritize and plan accordingly.
• Proficient in the use of a variety of systems for accurate reporting and tracking; including MS Office (Word, EXCEL, Outlook, PowerPoint)
• Eligible for employment with an FDIC-insured institution and able to register with the Nationwide Mortgage Licensing System & Registry (“NMLS”) as a mortgage loan originator.

Nice To Haves

• Wealth Management/Private Banking experience preferred.

Responsibilities

• Form deep working relationships with Financial Advisors and Personal Bankers.
• Assist in providing expert advice and problem-solving skills to help meet client mortgage needs.
• Work as part of a team assigned to a Complex /Branch level coverage and grow market share through business referrals.
• Provide the best rate execution and proper product selection for the clients.
• Act as the “face” of the business by owning the client experience up to and including loan registration.
• Follow up on potential client referrals and work with the client to complete a high quality, accurate and compliant mortgage application.
• Work directly with Private Bankers (Field Sales) to help reach each complex /branch growth targets.
• Maintain and follow up on a pipeline of client referrals.
• Analyze financial information to make an initial assessment regarding whether the clients and the property may qualify for a particular lending solution and find the best option for their particular mortgage solution.
• Participate in business partner’s events and office activities which promote our internal Home Loan team.
• Partner with Mortgage Specialist Team to ensure the seamless transfer of the loan application in a timely manner once the intent to proceed has been received.
• Manage inbound /outbound queues, multiple call campaigns, and various bank initiatives, along with intense client follow-up.
• Obtain documents to satisfy conditions for underwriting approval and product/pricing negotiations as necessary.
• Provide perspective and feedback relative to client experience enhancements and process efficiencies.
• Complete all assigned training in a timely manner.

Benefits

• Ample opportunity to move about the business for those who show passion and grit in their work.
• Attractive and comprehensive employee benefits and perks in the industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED