UHNW Operations Consultant (Remote)

Wealth Enhancement Group

2d•$120,000 - $150,000•Remote

About The Position

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 90,000 households from our over 175 offices - and growing - nationwide. Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com. We have an exciting opportunity for a UHNW Operations Consultant Lead! This senior-level role provides operational leadership, advanced portfolio accounting expertise, and customized performance reporting support for Wealth Enhancement Group’s most complex ultra high net worth (UHNW) client relationships. You will play a central part in designing, executing, and continuously improving tailored reporting solutions for multi-entity households, trusts, partnerships, foundations, and alternative investments. This is a key position in an evolving UHNW service model. This is a Remote position. In the spirit of pay transparency, we are excited to share the base salary range for this position is $120,000 to $150,000, exclusive of bonuses and benefits. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.

Requirements

Bachelor's degree (or equivalent experience) preferred
Minimum of 8 years of experience in financial services operations, investment reporting, portfolio accounting, family office operations, private wealth, or UHNW client service
Minimum of 3 years of direct experience supporting UHNW, family office, institutional, or complex multi-entity client relationships
Strong experience with portfolio accounting and performance reporting systems (such as Addepar and Orion Advisor Technology)
Deep understanding of portfolio accounting, performance calculation methodologies, benchmark application, cash flow treatment, reconciliation, manual asset valuation, and consolidated reporting across multiple entities
Demonstrated experience working in environments with incomplete systems or data, with the ability to build processes and solutions from scratch
Ability to identify, research, and resolve complex performance discrepancies involving alternative investments, illiquid assets, manual accounts, multi-custodian data, and non-standard reporting structures
Advanced proficiency in Microsoft Excel
Salesforce or CRM experience preferred
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

Partner with UHNW Relationship Managers, Financial Advisors, product teams, and operations partners to support bespoke UHNW client needs
Serve as the primary operational and performance reporting lead for complex UHNW client relationships, including multi-entity households, trusts, partnerships, foundations, closely held assets, alternative investments, and personal accounts
Deliver high-touch internal support for time-sensitive, client-impacting requests
Serve as a senior subject matter expert and escalation point for complex UHNW operational, portfolio accounting, and performance reporting matters
Perform detailed analysis of investment performance data
Lead the design, implementation, and ongoing refinement of scalable UHNW performance reporting frameworks
Create and maintain highly customized reports, including consolidated performance, entity-level reporting, net worth summaries, and asset allocation views
Build and enhance reporting templates tailored to UHNW clients and evolving client needs
Design, test, and refine reporting structures within Orion, including workflows for handling complex, multi-entity, and alternative investment data
Identify system limitations and develop creative, manual, or interim solutions to deliver accurate and timely reporting
Troubleshoot performance discrepancies and collaborate with internal teams to resolve issues
Educate advisors on performance calculations, benchmarks, and reporting methodologies
Oversee setup and maintenance of alternative investments and manually maintained accounts within Orion and related systems
Convert valuation and transaction data into portfolio accounting system templates
Support development of repeatable processes for incorporating alternative and illiquid investments into reporting outputs
Troubleshoot account setup, valuation, and reporting issues across complex client structures
Play a central role in building and evolving the UHNW operations and reporting function, including defining best practices, workflows, and scalable processes
Serve as a key contributor to the ongoing development and optimization of Orion for UHNW use cases, including data structure, account configuration, and reporting capabilities
Act as a senior liaison between UHNW Relationship Management, Advisors, Investments, Product, Operations, and Technology to translate complex client needs into reporting, data, and workflow solutions
Provide guidance, training, and subject matter expertise to advisors and internal partners on UHNW reporting capabilities, limitations, and best practices
Lead cross-functional operational improvement initiatives related to UHNW reporting, alternative investments, data integrity, and service delivery
Cross-train and provide support across Operations as needed
All other duties as assigned.

Benefits

Training and professional development
Medical, dental and vision coverage (Available to full-time employees and their families)
Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses
Life and AD&D insurance – employer paid and voluntary options
Short-term and long-term disability, workers compensation – employer paid
401k with match and profit sharing
Wellness programs and resources
Voluntary benefits, including pet insurance
18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)
12 paid holidays each year (10 pre-determined and 2 floating days)
Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)
Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)