UCC Specialist – Account Manager

Computershare • Wilmington, DE

6d • $26 - $28 • Onsite

About The Position

The UCC Specialist is the primary contact between Computershare Entity Solutions and assigned clients for Registered Agent products and services. The role provides public record research services, including UCC, tax lien, and judgment searches and filings. The specialist works with clients, correspondents, Secretaries of State, sales, account management, vendors, and colleagues to process requests and deliver accurate results. The position is based in a traditional office environment and requires accuracy, professionalism, resilience, and adaptability in a fast-paced, technology-focused setting.

Requirements

• High school diploma or GED required.
• At least 2 years of experience working in a public records research services company specializing in Uniform Commercial Code required.
• Proficiency with MS Office Suite, including intermediate-level Word, Excel, and PowerPoint.
• Strong organization, attention to detail, spelling, grammar, critical thinking, and problem-solving skills.
• Excellent time management and ability to prioritize, multitask, and meet strict deadlines.
• Ability to work independently with little supervision.
• Excellent verbal and written communication skills.
• Demonstrated accuracy and thoroughness, timely completion of work, and ability to meet company productivity standards.
• Attendance, punctuality, dependability, initiative, innovation, motivation, and professionalism.

Nice To Haves

• Bachelor’s degree or local equivalent preferred.

Responsibilities

• Conduct UCC, tax lien, and judgment searches and filings for clients.
• Use Secretary of State and vendor research portals to obtain search results.
• Act as a primary client contact from order intake through processing search results.
• Create new orders and manage existing orders in an order management system.
• Collaborate with team members to process client orders from intake to fulfillment.
• Obtain Secretary of State documents through online portals and external vendors.
• Review client deliverables for data accuracy.
• Interact with clients to obtain financial or entity-related information needed to complete search or filing requests.

Benefits

• Paid parental leave
• Flexible working
• Medical, dental, and vision coverage
• 401(k) matching
• Flexible spending plans, including healthcare, dependent care, and commuter plans
• Short- and long-term disability benefits
• Life insurance and supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED