Senior UCC Manager

Computershare • North Palm Beach, FL

4d • Onsite

About The Position

Computershare Governance Services is expanding its UCC Services capabilities and is seeking a strategic leader to oversee the team responsible for UCC searches, filings, lien research, and due diligence services. The Senior UCC Manager will serve as the department’s primary subject matter expert and lead the development and expansion of internal UCC operations, helping shape the department’s long-term direction. The role focuses on improving operational efficiency, supporting business growth, and building scalable, high-performing operations through collaboration with stakeholders across the business.

This office-based role is located in Wilmington, Delaware; North Palm Beach, Florida; or Frisco, Texas. Travel may be required up to 10%.

Requirements

• At least 3 years of leadership experience managing teams and operational workflows.
• Strong understanding of UCC services, public records research, debtor name standards, secured transactions, and filing requirements.
• Experience creating training programs, process documentation, and operational standards.
• Strong communication, coaching, stakeholder management, and relationship-building skills.
• Demonstrated success driving operational improvements and managing service delivery teams.
• Ability to confidently lead established teams and navigate organizational change.

Nice To Haves

• Bachelor’s degree in Business, Legal Studies, Finance, Paralegal Studies, or a related field.
• Direct UCC experience, including UCC searches, filings, lien research, and due diligence services.
• Experience building or expanding internal UCC search capabilities.
• Experience in public records, legal services, corporate compliance, governance, or corporate services environments.
• Experience implementing workflow management, automation, or reporting solutions.

Responsibilities

• Lead and manage a geographically dispersed UCC Services team, ensuring high performance, accountability, and service excellence.
• Serve as the primary escalation point and subject matter expert for complex UCC filings, searches, lien research, and due diligence matters.
• Support the transition of UCC search capabilities to an internal operation.
• Develop training programs, reference materials, operational controls, and knowledge management resources.
• Establish and maintain standardized procedures, quality programs, and departmental controls.
• Monitor departmental performance through KPIs, reporting, analytics, and service-level metrics.
• Recruit, mentor, coach, and develop team members and future leaders.
• Identify opportunities for automation, process improvements, and operational efficiencies.
• Partner with internal stakeholders to support business growth and expand service offerings.
• Ensure compliance with filing regulations, internal policies, and risk management requirements.

Benefits

• Paid parental leave.
• Flexible working.
• Medical, dental, and vision coverage.
• 401(k) matching.
• Tax-advantaged flexible spending plans, including healthcare, dependent care, and commuter plans.
• Short- and long-term disability benefits.
• Life insurance and supplemental life insurance.
• A caring and inclusive culture and health and wellbeing rewards that can be tailored to support employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed