UAV Field Technician

SMS INFOCOMM CORPORATION•Lewisville, TX
•Onsite

About The Position

The UAV Field Technician drives a company-provided vehicle to client sites to install technical infrastructure and drone flight lines. The technician diagnoses and troubleshoots device issues, makes repairs, and may replace wireless devices, systems, and other UAV technology components or accessories at client locations. Current work is within the DFW metroplex, with possible nationwide expansion in the future. The role involves coordinating UAV deliveries, communicating with client personnel, setting up infrastructure and flight lines, and working with SMS engineering and client teams on equipment, flight, and UAV testing. The technician assists with troubleshooting and component replacement, identifies and resolves issues in a timely manner, and quality-checks and tests electronic component repairs and replacements. Other duties may be assigned. The position requires a high school diploma or equivalent, a clean and valid driver’s license, mechanical aptitude, experience using small hand tools, computer skills, and the ability to follow technical assembly instructions. The technician must be able to work outdoors in rugged terrain and varying weather, walk for extensive periods, and meet the physical demands described below. Strong time management, organization, communication, interpersonal, safety, concentration, and problem-solving skills are important. The employer is SMS InfoComm Corporation, which states that it is an equal opportunity employer and that diversity and inclusion are foundational to its culture.

Requirements

  • High school graduate or equivalent.
  • Clean, valid driver’s license.
  • Mechanically inclined, with experience using small hand tools.
  • Basic to intermediate computer skills and proficiency with relevant computer applications related to UAV technology.
  • Superior time-management, organizational, and communication skills.
  • Good interpersonal skills and ability to work cooperatively with team members and clients.
  • Strong safety and work ethic, including awareness of proper handling of hazardous materials, chemicals, and tools.
  • Ability to work in rugged terrain and all types of weather conditions.
  • Strong attention to detail and ability to follow technical assembly instructions.
  • Ability to think in 3D, concentrate, and remain calm under pressure.
  • Strong interest in aviation.
  • Ability to tolerate an outside work environment and walk for extensive periods.

Nice To Haves

  • Technical knowledge of flight and UAV management.
  • Knowledge of aviation regulations and procedures.
  • Knowledge of drone technology.
  • Professional, academic, or personal experience in drone technology.
  • FAA Part 107 license.

Responsibilities

  • Coordinate delivery of UAVs to customer sites as needed.
  • Communicate with customers’ on-site personnel to maintain operations.
  • Set up client technical infrastructure and drone flight lines.
  • Assist with troubleshooting, component removal and replacement, and testing.
  • Work with SMS engineering and client personnel on equipment, flight, and UAV testing.
  • Identify and resolve issues in a timely manner.
  • Quality-check and test electronic component repairs and replacements.
  • Drive a company-provided vehicle to client sites.
  • Perform other duties as assigned.
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