UAT Coordinator

DHRM • Richmond, VA

6d • $85,000 • Hybrid

About The Position

Virginia Tax’s Business Quality Improvements (BQI) unit is seeking an analytical and organized professional to serve as the Integrated User Acceptance Testing (IUAT) Coordinator. BQI serves as the business owner of the agency’s System of Record (SOR) for administering state taxes, and this role is critical in ensuring the accuracy, readiness, and successful implementation of system changes across the agency. The IUAT Coordinator will work collaboratively with Technology teams and Operational business areas to plan, organize, and execute integrated user acceptance testing for all changes to Virginia Tax’s SOR. These changes include system updates required to implement legislation enacted by the Virginia General Assembly as well as enhancements that improve business processes and customer service delivery. Virginia Tax is currently implementing a new tax accounting system to replace its legacy SOR through a four-year, four-rollout project. The first rollout is scheduled for production implementation in September 2026, with full decommissioning of the legacy system following the final rollout. Once each rollout is implemented, integrated UAT shifts from project activities to production operations. The IUAT Coordinator will lead ongoing IUAT efforts for production systems, ensuring continuous quality and readiness throughout and after the transition to the new system. This is a unique opportunity to be part of a transformative, high impact initiative that will modernize Virginia Tax’s service delivery and operational capabilities. This position is located in our Central Office in downtown Richmond, Virginia. This position is eligible for a hybrid telework schedule.

Requirements

• Knowledge of SQL queries and performing database validation
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Knowledge of integrated testing, data conversion validation, and production readiness activities
• Ability to analyze business requirements, process flows, and functional specifications
• Experience coordinating business users across multiple programs and different organizational areas
• Experience coordinating resources, schedules, meetings and approval processes
• Knowledge of SQL queries to perform data analysis and support validation activities.

Nice To Haves

• Advanced skill and knowledge in Business Administration, Project Management, or related field

Responsibilities

• Developing IUAT plans, timelines, and staffing estimates.
• Coordinating with Operational areas to ensure timely assignment of testers.
• Training business testers in test case preparation and execution.
• Tracking testing progress, documenting results, and managing defect prioritization.
• Certifying testing completion and authorizing changes for production deployment.
• Lead ongoing IUAT efforts for production systems, ensuring continuous quality and readiness throughout and after the transition to the new system.

Benefits

• Job stability and quality of life!
• flexible schedule options
• up to two days of telework per week
• 12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!
• Comprehensive and affordable health benefits .
• Public Service Loan Forgiveness program.
• Participation in the Virginia Retirement System, VA 457 Deferred Comp , and more .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed