UAS Operator

ArgenTech Solutions Inc•Vancouver, WA

About The Position

Field Service Representatives (FSRs) support military and civilian customer operations worldwide on Unmanned Aircraft System (UAS) platforms. This deployable position requires the ability to work overseas in austere and/or non-permissive environments, typically for a minimum of six months per deployment. FSRs may serve as an Operator (OP), Maintainer (MX), Mission Coordinator (MC), or in a combination of roles, depending on qualifications and certifications. Candidates must hold or be able to obtain applicable Insitu certification and be available to deploy after confirmation or completion of required training and certification. The posting covers opportunities supporting a variety of UAS platforms. Experience on any UAS platform is welcomed, but experience on a specific platform is not required. Platform and role assignments depend on business needs, customer requirements, and the candidate’s experience, qualifications, and certifications. Employees may need to cross-train on additional platforms and complete applicable training and certification. Duties are limited to those applicable to the employee’s assigned role, qualifications, and certifications. The position requires international deployment for a minimum of six months per deployment, work in austere and/or non-permissive environments, and the ability to meet customer-specific security, medical, dental, psychological, and pre-deployment requirements. A valid U.S. passport is required, and an FAA Class II medical certificate may be required depending on the assigned role or customer contract. Applicants must meet applicable background investigation and security clearance requirements, including a DoD Secret clearance when required, and must be U.S. Persons under ITAR and EAR.

Requirements

High school diploma or equivalent.
At least one year of deployed experience as a UAS Operator, Maintainer, or Mission Coordinator.
Current certification or ability to become certified as a UAS Operator, Maintainer, and/or Mission Coordinator.
Ability to meet applicable background investigation and security clearance requirements, including a DoD Secret clearance when required by the assigned platform, contract, or customer; applicable requirements must be met before the assignment begins.
Ability to pass a company background investigation.
Valid U.S. passport and ability to maintain its validity.
Excellent written and verbal communication skills.
Strong computer and customer service skills.
Ability to work effectively in a small team environment.
Ability to exercise discretion and independent judgment in matters of significance.
Resourcefulness and sound decision-making in difficult situations.
Ability to apply common-sense, logical, and operational thinking to mission-related and practical problems.
Operational and programmatic knowledge and ability to perform at a high professional level with minimal guidance and direction.
Willingness and ability to deploy internationally for a minimum of six months per deployment and work in austere and/or non-permissive environments.
Ability to meet applicable customer-specific security, medical, dental, psychological, and pre-deployment requirements.
Ability to obtain an FAA Class II medical certificate when required by the assigned role or customer contract.
Ability to pass required medical, dental, and psychological pre-deployment screening in accordance with applicable customer and deployment requirements.
Ability to lift and carry 80 lbs. unassisted for short distances.
Ability to work in small, cramped spaces.
Ability to ascend and descend stairs, ladders, and ramps while carrying up to 40 lbs.
Ability to bend and/or twist the legs, arms, and body within a normal range of motion.
Ability to stand and walk without rest for at least two hours.
Ability to perform required duties outdoors in conditions that may include extreme high and low temperatures, rain, snow, and high winds.
Must be a U.S. Person within the meaning of ITAR and EAR.

Nice To Haves

Three or more years of related aviation, UAS, or Air Traffic Control experience.
Associate degree in a related discipline.
Experience operating and/or maintaining UAS platforms.
Military or civilian aviation experience, including FAA Private Pilot, Commercial Pilot, or Airframe and Powerplant certification.
Prior leadership experience.
Experience delivering technical or systems training.
Additional foreign language proficiency.
Advanced computer literacy, including software and hardware installation and knowledge of TCP/IP, Ethernet, fiber optics, and computer networking.

Responsibilities

Read, analyze, and interpret operational and maintenance documents for the assigned UAS platform and applicable company and U.S. Government deployment requirements.
Coordinate real-time customer requests for UAS tasking and support positioning the sensor’s point of interest on the desired target.
Respond to operational inquiries.
Execute missions and deliver full-motion video and payload data.
Prepare mission reports and post-deployment presentations for customers and management.
Test, troubleshoot, and maintain UAS and ground support equipment.
Coordinate with company subject matter experts to resolve issues beyond field maintenance capabilities.
Maintain aircraft maintenance logbooks, supporting documentation, and spreadsheets; provide daily updates to the Site Lead for situation report input.
Conduct and document maintenance actions.
Inventory UAS spares and components and report cycle counts.
Conduct formal and informal on-site technical training.
If qualified as an Operator, participate in the flying schedule as determined by the Site Lead to maintain currency and support personnel shortfalls.
Conduct preflight planning, including mission briefings, weather analysis, and review of NOTAMs, SPINs, and airspace requirements.
Evaluate customer mission requirements and determine operational needs.
Coordinate mission details with the UAS crew and Air Traffic Control, and review the Airspace Control Plan and mission logs.
Complete post-mission reports and logs.
Conduct demonstration flights.
Cross-train on additional platforms and complete applicable training and certification when required.