U.S. Leadership Support Agent

Young Living Essential Oils • Lehi, UT

16h • Onsite

About The Position

Young Living is looking for a high-energy, self-motivated U.S. Leadership Support Agent. This position plays a significant role in cultivating and increasing field leadership by implementing innovative development through phone, email, and chat. This role is in a call center environment! Furthermore, they will focus on increasing leader advancement, field retention, Loyalty Rewards participation, and revenue. Provide overall, day-to-day business support for Brand Partners via phone, email, chat/sms, face to face and must be comfortable utilizing multiple internal systems to provide a great member experience.

Requirements

• A high school education or GED, and one to three years of similar or related experience.
• A combination of experience and relevant education may meet this requirment.
• Sales Driven
• Targeted Market and Revenue Growth
• Relationship Management
• Oral and Written Communication
• Customer Service
• Global and Cultural Awareness
• Decisive Decision-Making
• Time Management
• Training and Development
• Client Relationship Management
• Sales Growth and Revenue
• Leadership Support
• Compensation Plan Knowledge, Skills, and Abilities
• Basic skilled in Microsoft Office Suite
• Working knowledge of compensation plans
• Ability to exercise good judgement and be adaptable
• Ability to communicate compensation plans clearly and effectively
• Ability to multitask while providing effective service to our members
• Ability to change pace depending on the business needs
• Comfortable with utilizing multiple internal systems to provide a great member experience

Nice To Haves

• A high school education or GED with some exposure to advanced education or post-secondary education.
• Three to five years of similar or related experience.

Responsibilities

• Work with Brand Partners to enhance their member experience, can change pace depending on the business needs, and help be our Brand Partner best advocate
• Educate our Brand Partners on policies, new information and overall company needs.
• Travel and support training events once or twice per quarter. Manage set-up, registration, volunteers, and tear-down of event sales table at training events.
• Boost team with solid and consistent corporate leadership and support to the field

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED