Turnover Specialist II - Residential Cleaning

SC Swiderski LLC•Osseo, WI

23h•Hybrid

About The Position

The Turnover Specialist II is responsible for ensuring the public and common areas of apartment communities are well-maintained, neat, tidy, and cleaned regularly. This role also ensures apartments are deep cleaned, painted, and ready for showings to prospective tenants. A Level II Turnover Specialist is expected to be reliable, consistent, and require minimal assistance, performing tasks to expectations consistently.

Requirements

5+ years of residential or commercial cleaning experience.
High school diploma or GED.
Valid driver’s license and clean driving record.
Prior professional cleaning experience.
Excellent communication and time management skills.
Must be able to sit and stand for long periods of time.
Must be able to lift up to 50lbs.
Ability to work up to 45 hours per week.
Must be self-motivated, trustworthy, and able to communicate with people on all levels.

Responsibilities

Perform deep cleaning, painting, mopping, sweeping, waxing, wiping, washing, dusting, and vacuuming of apartment units and common areas.
Maintain cleanliness of public areas including hallways, stairwells, public laundry, lobby, public restrooms, community room, fitness center, storage rooms, cleaning and maintenance closets, and leasing office.
Maintain cleanliness of the building’s exterior by taking trash to waste bins, picking up litter, shoveling, ensuring walkways and entrances are free of debris, and pulling/spraying weeds.
Assist tenants and their guests in a courteous and efficient manner.
Communicate courteously and professionally with co-workers, management, tenants, vendors, and outside contacts.
Work with team members to accomplish tasks, including helping others fulfill service requests.
Complete service requests related to housekeeping needs for tenants moving in or out.
Tidy up model apartments and ensure cleanliness of public areas.
Organize, prioritize, and complete mid-month and end-of-month inspections, paperwork, and turnovers with Property Managers.
Adhere to established policies related to the Fair Housing Act and tenant confidentiality.
Operate largely independently in fulfilling essential functions.
Accompany tenants on Final Inspection at the time of move-out.
Proactively perform pre-inspections for move-outs, noting damage or areas needing attention.
Work with Maintenance Technicians to perform annual inspections and other tasks.
Assist Property Manager with showings, leasing office coverage, and collecting laundry coins.
Participate in hosting tenant appreciation events and other duties as needed.