Turndown Attendant

Four Seasons•Los Angeles, CA

23h•Onsite

About The Position

This role is responsible for ensuring guest rooms are prepared for the evening, focusing on turndown services. The attendant will manage a set number of occupied rooms per shift, ensuring they meet Four Seasons' high standards of luxury and comfort. This includes tasks such as replacing linens, cleaning bathrooms, organizing guest belongings, removing room service items, and preparing the room for the guest's evening stay. The position also involves restocking amenities, preparing turndown for arriving guests, and performing full room attendant duties when necessary. Additionally, the attendant may assist with other housekeeping roles during high volume periods or absences.

Requirements

Must be willing to work evening shifts, weekends and holidays.
Candidates must have interpersonal skills.
This position requires the ability to lift up to 40lb.
Basic English is required.
Standing for long periods of time.

Responsibilities

Have a set number of occupied rooms to clean during a shift.
Removes used towels and replaces them with clean ones from the Linen Closet.
Wipes down any wet surfaces in the bathroom.
Folds any clothing left in room and places it in appropriate spot.
Removes Room Service trays, dishes and carts to service landings.
Closes drapes, reduces lighting, turn music on softly and prepares bed.
Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.
Prepares unoccupied rooms for turndown for arriving guests.
Performs full Room Attendant duties in occupied rooms and late check-out rooms when needed.
Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Desk Attendant and House Attendant.