Turndown Attendant
Highgate Hotels•Dallas, TX
•Onsite
About The Position
The Turndown Attendant is responsible for freshening guestrooms, responding to Housekeeping service requests and cleaning rooms as needed. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
Requirements
- High School diploma or equivalent preferred.
- Experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Responsibilities
- Review turndown list and stock caddie to ensure all supplies, linen and amenities are available to properly turndown guestrooms.
- Review list for any special requests.
- Turndown each assigned room according to The Newbury Boston
- Handle items for "Lost and Found" according to the standards.
- Keep all hallways, public areas and closets clean, neat, swept and vacuumed.
- Prepare housekeeping cleaning cart for next days use.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Deliver guest laundry to rooms.
- Operate pagers and radios efficiently and professionally when communicating with hotel staff.
- Deliver guest requests in a timely manner.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
