Soaky Mountain Tube Maintenance Supervisor

Wilderness Resort•Sevierville, TN

15h•Onsite

About The Position

A Tube Repair Supervisor will oversee and perform tube repair maintenance for Soaky Mountain Waterpark. The Tube Repair Supervisor will work to keep all waterpark tubes, rafts, and mats repaired and available for use. The Tube Repair Supervisor is responsible for supervising Tube Repair Technician staff and working alongside the team in inflating, patching, transporting, and inspecting all tubes, rafts, and mats for Soaky Mountain Waterpark. The Tube Repair Supervisor is responsible for keeping all rides and attractions at operational pars as put forth by management, and assist with ordering supplies, scheduling staff, and admin/operation reports.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Tennessee Driver’s License or ability to obtain one within 30 days of employment
Ability to be covered by and maintain company insurance
Strong leadership skills and ability to motivate people.
Requires good negotiation and listening skills.
Ability to act independently with little supervision.
Hands on supervisor, well organized, detail oriented, creative thinker.
Skilled in problem solving and staff training.
Efficiently handle multiple duties.
Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax, and calculator.
Requires a good understanding of company policies and procedures
Ability to handle stressful situations
Good attendance and punctual.
Exhibits professionalism.
Exhibits good grooming habits.
Wears the proper uniform.
Works efficiently.
Follows all resort and office policies and standard operating procedures.
Conducts themselves in a professional manner with a positive attitude.

Responsibilities

Overseeing the Tube Repair team in the daily operation
Schedules staff based on budget and department needs
Oversees staff members performance, motivating and guiding team members
Orders supplies and maintains proper order levels, ensure all essential items are always in stock
Attends departmental staff meetings and any other meetings as assigned
Trains team members on tube repair inflating, patching, transporting, repairing, and inspecting procedures
Implements strategic plans for ensuring all operational pars are met
Work to maintain an efficient, cooperative atmosphere among staff members
Work with Park Service and Aquatic’s leadership to ensure operation standards are met to provide the best guest experience
Monitors and tracks departmental staff hours to ensure payroll is correct
Direct and coordinate various activities designed to promote and maintain a high level of employee morale
Responsible for any tube, raft, or mat inspection and documentation after any injury
Keep work area clean and free of debris
Tracking and reporting all completed work in the work logs.
Follow protocols set by TOSHA, EPA, and Soaky Mountain Waterpark
Tracking all tube serial numbers and tube deliveries
All other duties as assigned by management
Directly supervises employees under the direction of the Department Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and assisting in disciplining employees; addressing complaints and resolving problems.