About The Position

Turner Construction is one of the largest and most respected construction services companies in North America, delivering more than $20 billion in annual construction across thousands of projects worldwide. Turner Surety & Insurance Brokerage, Inc. (TSIB) serves as the Claims Manager of record for Turner Construction and Flatiron Dragados. Construction risk is core to our platform. We integrate brokerage expertise, construction operations insight, and senior-level claims leadership to protect project economics and enterprise value across complex Subcontractor Default Insurance (SDI) programs. We are seeking a senior-level SDI Claims Director to serve as the enterprise leader for SDI claims across Turner’s national portfolio. This individual will direct the strategy, adjudication, and resolution of high-exposure subcontractor default matters while leading and developing a team of SDI claims professionals. This role carries executive visibility and direct impact on loss outcomes, contractor relationships, and overall SDI program performance.

Requirements

  • 12–15+ years of construction claims experience, with significant exposure to SDI or surety-related claims, Bachelor's Degree required.
  • Demonstrated expertise managing subcontractor default events and complex completion exposures
  • Strong understanding of: SDI policy structures and claims triggers Construction contracts and subcontractor risk allocation Cost-to-complete analysis and schedule impacts Carrier and reinsurer dynamics
  • Proven leadership experience managing and developing claims professionals
  • Experience working directly with construction operations teams during active loss events
  • Proven ability to manage high-stakes, multi-party disputes
  • Strong executive presence with the ability to communicate complex issues clearly and decisively
  • Ability to operate independently in high-pressure, high-exposure environments

Nice To Haves

  • Background in construction law, surety, or risk management
  • JD, CPCU, ARM, or equivalent credentials

Responsibilities

  • Serve as the senior technical authority for all significant SDI claims across Turner’s portfolio
  • Lead oversight of complex, high-severity subcontractor default events, including terminations, performance failures, and completion exposures
  • Protect project economics by driving disciplined, proactive claim strategies aligned with construction operations
  • Direct SDI claims from notice through resolution, including investigation, coverage analysis, mitigation, and recovery
  • Partner closely with Operations, Legal, and Risk Management to manage default events in real time
  • Evaluate cost-to-complete exposure, replacement contractor strategy, and schedule impact
  • Lead resolution strategies including negotiation, mediation, and litigation where necessary
  • Provide authoritative interpretation of SDI policies, including manuscript forms, endorsements, and program-specific structures
  • Analyze coverage triggers, notice requirements, and recovery pathways
  • Anticipate and respond to carrier positions and potential coverage disputes
  • Serve as primary liaison with SDI carriers and reinsurers on complex and high-value claims
  • Influence claim acceptance, reserving posture, and resolution strategy
  • Navigate multi-party dynamics involving carriers, brokers, reinsurers, and project stakeholders
  • Work directly with project teams during active default scenarios to guide documentation, cost tracking, and recovery positioning
  • Ensure alignment between claims strategy and project execution to minimize disruption and financial exposure
  • Provide real-time advisory support during critical project events
  • Establish and maintain consistent SDI claim governance standards across the portfolio
  • Enhance reporting, documentation, and data integrity within RMIS and internal systems
  • Identify trends in subcontractor performance, default drivers, and recovery outcomes to inform underwriting and prequalification strategy
  • Lead, mentor, and develop a team of approximately 3–4 SDI claims professionals
  • Provide direction, prioritization, and oversight of team workload and performance
  • Foster a collaborative, accountable, and high-performing team environment
  • Elevate technical expertise across the SDI function and support succession planning
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