TSD Operations Specialist
About The Position
Join Pax8 as a TSD Operations Specialist (USA, Remote) and play a critical role in keeping our Technical Solutions Delivery (TSD) engine running smoothly while growing alongside our evolving AI-enabled ways of working. This is a hands-on, execution-focused opportunity for someone who enjoys structured work, clear processes, and dependable delivery. You’ll gain exposure to modern operational tools, build strong foundational skills, and grow with a team that’s thoughtfully introducing automation and AI — without expecting you to be an expert on day one. At Pax8, culture truly matters. We’re a global cloud marketplace built on trust, curiosity, and momentum — where people are encouraged to learn, ask questions, and improve how work gets done every day.
Requirements
- Demonstrated experience supporting operational, coordination, or administrative workflows
- Proven ability to follow documented processes and maintain high attention to detail
- Clear and confident written and verbal communication skills
- Comfort working with trackers, checklists, and structured task management
- Curiosity and willingness to learn new tools and systems over time
- Interest in technology, operations, or automation (prior AI experience not required)
- Thrives with clear direction, defined expectations, and collaborative support
- Must hold valid right to work in the USA.
Nice To Haves
- prior AI experience not required
Responsibilities
- Execute established operational workflows that support TSD programs and partner motions
- Manage intake, tracking, and follow-through on operational requests
- Maintain accurate trackers, records, and basic operational reporting
- Support documentation of current workflows and process steps
- Learn and use new tools, including AI-enabled platforms, with guidance
- Assist with testing and adoption of new processes when introduced
- Act as a reliable operational support partner for the wider TSD team
Benefits
- Competitive compensation package
- Annual performance-based bonus opportunity
- Comprehensive medical, dental, and vision insurance
- Employer-sponsored retirement savings plan
- Generous paid time off and company holidays
- Employee stock options
- Learning and development support
- Health and wellbeing programs
- 401(k) plan with employer match
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
