CW-SS-Trust Specialist

TIAA•Frisco, TX

1d•Hybrid

About The Position

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results. This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting. The anticipated term of this engagement will be 5 months. This term could be extended based on company business needs. The Trust Specialist works on a centralized team and is accountable for providing superior customer service to Trust clients and key partners in Wealth with specialized concierge for daily email requests and inbound client calls; processing trust account onboarding, money movement, account maintenance and servicing, and recordkeeping within defined SLA's. Service is provided by phone without in-person client contact or direct client alignment.

Requirements

3+ Years Required
Sedentary Work

Nice To Haves

5+ Years Preferred
University (Degree) Preferred

Responsibilities

Manages the set-up, implementation, and administration of trusts and estates.
Monitors transactions, cash flows, and account activity.
Counsels’ clients and beneficiaries on financial matters related to beneficiary settlement and inheriting assets.
Reviews portfolios to ensure that they are in compliance with laws and regulations.
Creates and distributes reports for clients regarding banking market conditions, trust products sales results, and earnings.