Trust & Safety Product Manager - Payments - Vice President

JPMorgan Chase & Co.•Tampa, FL

About The Position

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Fraud Prevention within Payments' Trust & Safety organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Requirements

5+ years of experience or equivalent expertise in product management or Fraud Prevention for the Payments domain
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Hands-on past experience building and commercializing innovative products and services
Capacity working and aligning with cross-functional internal and external stakeholders towards the common objective
Skilled in developing and managing product documentation leveraging tools such as Word, PowerPoint, Excel, Visio etc.

Nice To Haves

Demonstrated prior experience working in a highly matrixed, complex organization
Strong understanding of e-Commerce and Corporate business models (e.g. B2B, B2C, B2B2C)
Familiarity with the credit card processing lifecycle, Fraud prevention, and AI/ML strategies
Exceptionally strong presentation and communication skills
Ability to execute on the Go-to-Market strategy

Responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Proactively manages new product or synergies pipeline that anticipates and/or responds to ecosystem stakeholder needs, market trends to ensure best-in-class offering in the market
Aligns with cross-functional partners to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs