Concourse Product Manager - Payments - Vice President

JPMorganChase•Jersey City, NJ

11h

About The Position

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Concourse, you will help build frictionless payment experiences for our clients and serve as the voice of the customer. You will own a critical product area end-to-end—shaping strategy, defining what “great” looks like, and delivering capabilities that create measurable value for clients. This role is suited for an experienced product manager ready to lead, with the opportunity to launch new solutions from the ground up, scale and modernize existing capabilities, and drive rigorous measurement of product outcomes and client experience. You will join JPMorgan Payments, a global business that processes more than $10 trillion in payments every day, and partner closely with Engineering, UX, Controls, and Operations to deliver products that are scalable, resilient, stable, and high quality.

Requirements

8+ years of product management experience or equivalent expertise in a relevant domain.
Strong technical fluency, including APIs, modern engineering practices, and the Agile product development lifecycle.
Demonstrated experience delivering digital products with a client-first mindset and a focus on product quality.
Proven ability to lead the product lifecycle from discovery and ideation through strategic development, requirements definition, launch, and ongoing value management.
Data-driven approach with comfort defining, interpreting, and using product metrics to guide decisions and trade-offs.
Excellent written and verbal communication skills, including the ability to translate customer needs into clear requirements and explain technical capabilities as client-facing value.

Nice To Haves

Demonstrated success building and scaling payments products, with a strong track record of execution and delivery.
Strong awareness of fintech and payments industry trends, with the ability to evaluate relevance and translate insights into product strategy.
Proven ability to engage directly with clients, quickly understand needs, and drive resolution of complex issues.

Responsibilities

Serve as the product lead for a cross-functional squad/pod by setting priorities, aligning stakeholders, and driving delivery against quarterly objectives.
Own the strategy and multi-quarter roadmap, translating client problems into clear outcomes, epics, stories and release plans.
Partner with Engineering, UX, Controls, and Operations to deliver complex, multi-release initiatives on time and within scope.
Lead discovery and market research to identify client needs, validate solutions, and incorporate insights into the roadmap.
Proactively surface risks and issues, propose mitigation options, drive decisions, and unblock execution.
Act as a functional subject matter expert for the product: lead demos, support commercialization, and contribute to go-to-market planning and execution.

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