Trust Operations Specialist

Bank of Ann Arbor • Ann Arbor, MI

4d • Onsite

About The Position

The Trust Operations Specialist is responsible for the accurate and timely processing of routine trust and asset-related transactions in support of the Trust Operations function. This role serves as a first-line transactional position, executing daily operational activities necessary to initiate, monitor, and complete account and asset transactions. The Trust Operations Specialist works within a structured, rotational assignment model to ensure operational coverage, consistency, and adherence to established procedures. The role supports financial control, client reporting, and regulatory obligations by ensuring transactions are properly processed, documented, reconciled, and reported in accordance with established standards and deadlines.

Requirements

• Bachelor’s degree in business or equivalent work experience
• 1-year related experience or 2 years progressive financial processing experience
• Familiarity with Trust Operations, including financial and securities industry practices, trust accounting, bank compliance requirements, and applicable regulatory and audit guidelines.
• Strong organizational skills, an orientation to detail, accurate transaction processing, and able to detect situations that require analysis prior to processing.
• Ability to prioritize responsibilities, problem-solve and work effectively with internal associates as well as occasional client contact.

Responsibilities

• Process routine asset-related transactions, including electronic receipts, disbursements, collections, and internal asset movements, in accordance with established procedures and deadlines.
• Initiate, monitor, and process incoming and outgoing account transfers, including transactions involving external financial institutions.
• Perform the initial review of transfer documentation to ensure accuracy, completeness, and proper authorization prior to processing.
• Complete cost basis processing and maintenance, including reviewing, importing, and aggregating data from external and internal sources.
• Process routine corporation actions and security income activity, including asset adjustments, and consolidation of holdings as required.
• Trace and reconcile transactions throughout the business day, identifying, researching, and escalating discrepancies or out-of-balance conditions as appropriate.
• Generate and distribute client statements and routine operational reports in accordance with established schedules and controls.
• Prepare preliminary operational and transactional reports for review by senior team members.
• Support additional operational tasks, projects, or audits as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level