Trust Operations Analyst

First American•Santa Ana, CA
•$27 - $36

About The Position

This role performs complex trust operations and accounting activities, including account reconciliations, cash processing, trade settlements, disbursements, and trust account maintenance. It serves as a key resource for the team, ensuring transaction accuracy and integrity, supporting audits and process improvements, providing guidance to less experienced staff, and helping maintain efficient day-to-day trust operations in a highly regulated environment. The role may serve as a department or function lead and subject matter expert, providing backup support across functional areas. It also works on special projects and assists with creating and monitoring procedures.

Requirements

  • High school diploma required.
  • At least 4 years of experience in a bank trust department or trust company operations role.
  • Experience with trust accounting systems and trust-related transactions.
  • Strong understanding of trust operations, account reconciliations, settlements, cash processing, and general ledger controls.
  • Demonstrated ability to identify, research, and resolve complex operational issues.
  • Strong analytical, organizational, and problem-solving skills, with exceptional attention to detail.
  • Ability to manage multiple priorities accurately in a deadline-driven environment.
  • Proficiency with Microsoft Office applications, particularly Excel.
  • Strong written and verbal communication skills, including the ability to guide and train less experienced team members.
  • Ability to work independently with limited supervision and exercise sound judgment.

Nice To Haves

  • Bachelor’s degree or an equivalent combination of education and work experience.

Responsibilities

  • Perform complex trust-account accounting functions, including cash receipts and disbursements, income collection, trade settlement, and control of the trust accounting system.
  • Conduct monthly certifications (audits) of critical general ledger and other accounts, identifying discrepancies for management review and correction.
  • Input accounting entries; prepare and balance or reconcile the daily blotter to the trust accounting system; and balance and process checks.
  • Review and process reject items, and receive, distribute, and file related documents.
  • Troubleshoot problems, ensure data integrity including daily backups, and prepare systems for transmission of daily data and activity.
  • Prepare, control, and process complex disbursements, income, note and other liability payments, and trust fees to and from trust accounts accurately and on time under established procedures.
  • Process settlement instructions and settle funds for assigned accounts according to instructions.
  • Answer questions from less experienced employees, help resolve problems, and provide resources and information.
  • Work on special projects assigned by the department manager.
  • Assist in creating and monitoring procedures.
  • Provide lead or subject matter expertise and backup support across department functional areas.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • PTO and paid sick leave
  • Employee stock purchase plan
  • Other benefits, based on eligibility
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