Trust Officer

Fifth Third Bank•Costa Mesa, CA
•$96,500 - $207,500

About The Position

The Trust Officer administers fiduciary accounts and serves as relationship manager for client portfolios of moderate complexity. The role provides wealth management guidance on standard planning matters, ensures compliance with governing documents and regulatory requirements, and partners with internal and external stakeholders to deliver a consistent client experience while contributing to business growth. The position is based in Costa Mesa, California.

Requirements

  • Bachelor’s degree.
  • Seven years of experience in trust administration, fiduciary services, or related experience.
  • Understanding of trust administration principles, governing documents, and fiduciary responsibilities.
  • Ability to effectively manage client and advisor relationships.
  • Knowledge of regulatory requirements and internal policies.
  • Ability to monitor accounts, review transactions, and ensure documentation accuracy.
  • Clear and professional communication with clients, partners, and internal teams.

Nice To Haves

  • Relationship management skills, including building trust and credibility with clients and partners.
  • Problem-solving skills, including identifying issues and developing practical, compliant solutions.
  • Ability to collaborate effectively across teams and stakeholders.
  • Adaptability in response to complex and evolving client and business needs.
  • Ongoing commitment to fiduciary and professional development.

Responsibilities

  • Manage fiduciary accounts in accordance with governing documents, applicable laws, organizational policies, client needs, and fiduciary standards.
  • Review and interpret trust documents, monitor account activity, and ensure accuracy and completeness of transactions and account records.
  • Serve as a primary point of contact for clients, beneficiaries, and advisors, responding to inquiries and supporting ongoing relationship needs.
  • Ensure adherence to fiduciary, legal, and regulatory requirements, including proper documentation, account reviews, and internal policies.
  • Address client requests and account issues, including special distributions, fee inquiries, and other account matters, escalating as needed.
  • Oversee account openings and closings, including documentation, asset transfers, classification of income and principal, and coordination of tax reporting activities.
  • Collaborate with internal teams, external advisors, and centers of influence to support client needs and deliver fiduciary services.
  • Support new business development through referrals, partner participation, and expansion of existing client relationships.
  • Participate in initiatives to improve operational efficiency and enhance client service delivery.
  • Perform other duties as assigned and adapt to new tasks or changing priorities.

Benefits

  • Comprehensive benefits designed to support employees’ and their families’ physical, financial, emotional, and social well-being.
  • Eligibility to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.
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