Trust Officer

Gannett Trust Company•Cheyenne, WY

16d•Hybrid

About The Position

Gannett Trust Company is seeking a Trust Officer to join our team in Cheyenne, WY. This role is integral to the day-to-day administration of trust accounts and client relationships. The Trust Officer will be responsible for a blend of client onboarding, KYC/AML review, and ongoing trust account administration, ensuring clients are onboarded efficiently, in full compliance with regulatory requirements, and serviced with excellence throughout the account lifecycle.

Requirements

4+ years of client-facing experience, with at least 1 year in trust administration, wealth management, or financial services.
Excellent verbal and written communication skills, with the ability to clearly explain complex trust and fiduciary concepts to clients and colleagues.
Demonstrated ability to manage multiple client relationships simultaneously with professionalism, urgency, and accountability.
Reside in or are willing to reside in the Cheyenne, Wyoming area.
Willing and able to work a hybrid schedule at the Cheyenne, Wyoming office.

Nice To Haves

Familiarity with Wyoming trust law, including directed trust and dynasty trust structures.
Experience with or interest in digital asset custody, Bitcoin, or blockchain-based financial products.

Responsibilities

Manage and oversee the full lifecycle of trust accounts under administration, from initial onboarding through account termination.
Conduct client onboarding and Know Your Customer (KYC) reviews, including identity and document verification, adverse media screening, sanctions checks, and risk-based assessments.
Serve as a key contributor in the account acceptance process, ensuring all prospective clients meet Gannett Trust Company's internal standards and applicable regulatory requirements prior to account opening.
Collaborate cross-functionally with Compliance, Legal, and Risk teams to ensure adherence to AML, BSA, and trust company policies during onboarding and throughout account maintenance.
Build and maintain strong client relationships by delivering responsive service, addressing inquiries thoroughly, and proactively anticipating client needs throughout the relationship.
Participate in trust distributions, review of trust documents, and execution of account-specific instructions, including both discretionary and directed trust structures.
Conduct annual and periodic trust account reviews to ensure regulatory compliance, documentation accuracy, and consistency of service.
Maintain up-to-date knowledge of applicable Wyoming trust laws, federal regulations, fiduciary standards, digital asset custody frameworks, and Gannett Trust Company products and services.
Comfort working in a digital-asset-forward, fast-paced environment with evolving regulatory expectations around both traditional trust and cryptocurrency.
Identify and escalate unusual account activity, complex asset issues, or documentation deficiencies to the appropriate internal stakeholders for timely resolution.